, BH23 6NX, , GB
Simple, good price and very pleased with the product
I bought several items from Vanguard over the years and I've always been impressed by the quality of their products. The service is smooth and straightforward. I had to contact the customer service a few times and I always had prompt and professional responses. A special tanks to Emma that was very friendly and helpful in helping me to find what I was looking for. I would recommend them unreservedly.
Easy online purchase with very quick delivery.
I’ve vanguard products and have been using them for many years now, I have x3 bags and x2 tripods and the quality and customer service is second to none.
A few years ago I decided to buy a Vanguard gh300T tripod head pistol grip with camera trigger built in. Not cheap at near £130, but, as a photographer interested in wildlife and aircraft photography it has become invaluable. The ability to aim, shoot and lock the head with one hand whilst the other remains free to zoom or adjust settings is absolutely invaluable for fast and precise use. The unit is extremely well made and robust with many features, some of which I have tested but not used for my style of photography. My only problem was when I snapped off the 2.5mm jack pin by catching the cable on a tree branch whilst moving position. Entirely my fault. Vanguard have been excellent. Attempting repair, which was not possible, but supplying a new head at a discount and returning the old, which is still eminently useable without the trigger. I've simply taped on an external trigger!
Ease of resolution and delivery tracking all the way
Satisfied with my backpack and the speedy delivery. Thanks
I had a particular requirement for a back pack when visiting the Photography Show at the NEC. After reviewing all manufacturers at the show and with the help of a very patient customer advisor I selected a VEO Adaptor R48. Unfortunately this model had sold out on the stand, however, I ordered one at the special show price and received it, delivery free very promptly. I am very pleased with my purchase and buying experience.
Fantastic service. Fast delivery and all items packaged well to ensure no damage during shipping. Been using Vanguard products for numerous years; great quality and highly recommended.
Very helpful brand ambassadors that offered good advice.
Bought a camera backpack (VEO adapter R48) at the Photography Exhibition at the NEC and it was delivered very quickly thereafter. The bag is great and very good quality for the price but the tripod attachment lets it down a bit and I've subsequently lost the loose strap.. I did feed back my opinion to them and someone actually phoned to discuss.. looking forward to seeing a redesigned tripod attachment point..
Met Vanguard at the Photography show and just missed out on buying at the show so they gave me a discount code which I used to buy my tripod online instead. Really happy with the product and the customer service.
Cable arrived quickly and works well as I previously lost the last one
Ordered a camera bag from the Vanguard stand at the Photography & Video Show in Birmingham. Staff were knowledgeable and gave good advice. The bag arrived quicker than expected, and is of great quality with useful features. The price was very reasonable too. Happy with my purchase and experience.
Got a great deal on a camera backpack at the recent camera show, I ordered the bag at the show and it was delivered to my home 3 days later. Great quality backpack and superb service. Highly recommended 👍
I ordered a case at this year's photography show and it arrived within couple of days. Excellent service and the case itself couldn't be better for my needs when travelling. Many thanks!
My son needed replacement foam for a camera and accessories case, at short notice. I 'phoned and spoke with Liz at Vanguard, who could not have been more pleasant and helpful. She said that she would endeavour to expedite the package, so that it would hopefully arrive next day. The next day - the package arrived at 8am! Brilliant service.
VEO BIB Divider S53 Bag-In-Bag - Tough Case- great product easy to store all my kit safely. Well made Delivery was prompt good service. I used this on a recent safari in Zimbabwe - so much easier to access gear in a bumpy dusty land cruiser than a ruck sack. I also carried a small rucksack for walking but the bag-in-bag kept my kit cleaner and safer and better organised.
Great company, great products!
Great value, well made product from a quality manufacturer.
