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A well made product that will find a lot of use.

Faultless, the shipping and arrival was faster than expected, the item was securely packaged too. The purchased item is stunning quality and great value for money, would buy again from Vanguard without hesitation.

Had an outstanding customer service response at the Photography Show from Vanguard. Bought a travel tripod last year that had a few issues and chatted in passing about it on their stand. Manager remembered my emails and gave me a brand new updated CF model there and then. Didn't expect that especially as I only originally had the Alu version, for once words failed me. Thank you

Top quality camera bag, perfect design. Best one I have ever had

I had an issue with my old tripod model and needed an Arc Swiss head for my L bracket. These guys provided great information and a discount code for the ball head needed. Amazing service

From my pre-purchase converstations with sales to the arrival of my bag, all my dealings with Vanguard were exemplory

My Endeavor binoculars required some work on the eye piece and a new cover. The replacement part was handled swiftly, whilst Neil dealt efficiently with the repair. I would not hesitiate to recommend this company and their products. Their aftercare was second to none.

Service as great as always, thank you. And I'm very happy with my Veo Bib F36 bag too.

I had a slight issue with a couple of twist locks not locking properly on my Vanguard Alta Pro2+ 263AB100 Tripod. As a landscape photographer, this tripod has been in constant use in all sorts of weather from the Highlands of Scotland to the coast of Northumberland and beyond. It is an essential piece of kit and had been working so well for me. Fortunately, it was still under warranty (just!) and Neil at Vanguard dealt with my claim very quickly. I thought I would have to return the tripod for repair and pay delivery costs etc. However, Neil was able to organise a replacement. To my surprise, I will be the very proud owner of a VEO 3+ 263AT, which is a considerable upgrade. I was so happy, I purchased a VEO BH-160S ball head to go with it. I can't thank Neil and Emma at Vanguard for this amazing customer service and I look forward to using my new kit when it arrives. A review on here of my new setup will be forthcoming as you would expect.

Good product and good service

I incorrectly ordered the wrong size lens caps. They were replaced foc immediately.

Fantastic staff . Great UK company .

The staff were great. The replacement binoculars were despatched and received rapidly, and when the batch was found to be faulty they immediately replaced them with an upgraded model, refunded the postage and most importantly kept me advised of the situation. I would wholeheartedly recommend their optical products and laud their customer service.

Good service, items arrived well packed.

The yoke stand is stable. Middle soft inner part, where the gun rests, solid from outside. The delivery was ok - no delays or issues.

Excellent and fast delivery.

Extremely helpful and prompt service. Happy to recommend.

Bought an item from yourselves and it wouldn’t fit my trigger stix. After sending an email highlighting my problem I was posted out an adaptation to fit after I had looked everywhere for one. Quick and courageous will definitely use again

Bought a replacement bit that the camera fixes to. The tripod is 36 years old. It was great to be able to keep the tripod going.

Extremely pleased with my new Veo binoculars. Overall construction quality is excellent. Focusing is very smooth and the central locking diopter adjuster works well. Images are bright and very sharp, with natural colours. All as good as I’ll ever need for enjoyable bird watching. The supplied neoprene case is a very nice quality item. Overall a five star rating is easily deserved.