, BH23 6NX, , GB
It's a great gun thing to hold and keep the gun steady on a tripod. The great thing is, is you can use any heavy duty tripod you have. It works very well in the field.
Good communication, great aftersales service. Replaced at fair price due to discontinued part within 10 year guarntee.
Quick order process and delivery. Item as described.
My first experience was 2 star because they used a DPD as their transporter who gave me a time for delivery but came a hour sooner, I was not in. Then message .e to collect it from a shop in the city. I cancelled the order. How every second attempt from Wex cameras was star. Vanguard camera case was 5 star
My second Vanguard bag and it’s fantastic. Bought direct from Vanguard, it was delivered quickly
Easy to navigate online store. Delivery was really prompt and was well packaged. Very good and reliable service. I recommend them and would be confident to order from them in the future.
Happy to recommend based on my experience, thank you.
Overpriced for two small pieces of rubber but arrived promptly and fitted perfectly as you would expect.
Just over a year ago I bought a Vanguard tripod from a small company near me. To keep this short, I recently had a problem with it and tried to contact the company I bought it off, but found it had closed. I contacted Neil at Vanguard and explained my problem. He said he hadn't experienced it before, could I send a photo, I did, he asked where and when I bought it, which I replied to. Later that day he offered a choice of 2 new (updated) replacements as they no longer made the one I had. I chose 1 of them after asking his advice on a few things and it was with me 2 days later. Excellent after service and helpful assistance with questions. Thanks Neil.
It would be hard to find a company that cares more for its customers. I made an enquiry about a replacement part for an old tripod head and it looked as though it was unavailable so I was resigned to purchase new, but a couple of hours later they mailed me to say that they had found one (ex-demo) on a tripod in their stores and offered it to me at a bargain price. I paid and it arrived next day. Sadly for Vanguard, I am now in tripod heaven and it is unlikely I will need to buy anything anytime soon. As and when I do, they will get my business. An outstanding level of service. Thank you
Just the right size. Holds 4 battery's perfectly along with more than enough memory cards
I contacted Vanguard World UK about a problem with a pair of their binoculars that I had purchased. The optics of the binoculars were excellent but they were let down by thin eye-tubes which had cracked and parted from the binoculars. I enquired to see if these could be repaired and I was delighted when I was told that a replacement pair of binocular would be sent to me. I wasn't expecting this and it took only 5 days from my enquiry to receiving the new pair. Clearly Vanguard UK is a company that values its customers and I am delighted to recommend them, as they are happy to solve any issue you have with their products quickly and without fuss. I can also report that my first impression of the new binoculars is that the design has been improved and the thin eye-tubes are now made of a thicker more durable looking plastic. Well done Vanguard World UK for listening to customers.
What a game changer top piece of fit should of bought one years ago
I recently purchased an Alta Pro Plus tripod from Amazon, however, when it arrived it had a faulty extendable handle but rather than return it to Amazon I contacted Vanguard who shipped me a replacement part. This was excellent service as it was very quickly and professionally dealt wirh It is so nice to be able to contact a company and actually deal with a person from start to finish. They take a real pride in their product, which is really nice to see and the tripod is very nicely made and designed. I also have an Alta Sky 53 backpack, which again shows the same high quality and well thought out design. I will definitely be buying more of their products in the future.
My old binoculars had a broken eye cup. when I contacted Vanguard for a replacement, I was told they were very difficult to replace, and offered me a replacement new pair of binoculars at a price I couldn't refuse. Great service, and very pleased with my new binoculars
Nice to be able to get spares at reasonable cost and a personalised reply
The rucksack is great but I wonder how I can make it secure for travelling. I am having to look for a padlock system to secure the many zips. I was disappointed with the delivery company as they put it over my 6' garden gate and didn't put a note in my door. Luckily I was out in the garden one day and noticed it down the side alley. A note in my door would have helped.
I recently had an issue with my Vanguard tripod head, so I contacted the company and they asked me to send the item for inspection. The company identified the fault and promptly returned the item repaired and free of charge.
Ordering direct from the Vanguard was quick, simple and good customer service. The added bonus the camera back I bought was cheaper than you could find in the shops so I will probably by direct from them again. Overall excellent service.
Great tripod and fantastic customer service.
