Matrix House, North Fourth Street, MK9 1NJ, Milton Keynes, GB
We pride ourselves on delivering at pace and keeping our heads up when it comes to customer needs. Staying restless for improvement and being customer obsessed is the cornerstone of our business; and we invite our customers to tell us if we fall short.
Adila - was incredibly patient in trying help me to fix my WI-FI problem with my ancient terminal. After numerous attempts - she came through! I’m up & running! A big thank you People like her deserve our loyalty.
I rang thinking it was going to be a complete headache to get sorted after my card machine packed up, Adila, who helped me, was outstanding, made it all so easy, I was up and running with a new machine in less than 24 hours
Great service
The staff are great, shout out to Ash that got us up and running today with the new machine arrival, Jake that chased the new machine, Adelia that chased the very slow 10 day delivery and Milton who started the swap of our ancient 10 year old plus machine. Just need my new prices confirmed and I am set for the next decade!
Melvin in Technical support was a Star! Very helpful, polite and extremely patient. Great job
Melvin was very pleasant and efficient so my problem was resolved very quickly.
Great service from Ash
Had to cancel contract for change of POS system. Been very helpful during the time we have used them. Melvin was very helpful and made it very easy and seamless to do so.
Customer service advisor helpful, professional and was able to fully complete my enquiry.
Melvin took time to check all the details and queries i had in a timely manner and solved all issues. He had a friendly manner and was helpful.
Let through the procedure very easily though there are a lot of different buttons to press. Thanks Ashrav
Michael Fortune was extremely helpful and was able to resolve my query efficiently and effectively. Thank you!
Ending contract as business closing. Jake Murray in customer service is very good to deal with. Good customer services manner. Quick response all sorted.
An excellent service provided today Michael Fortune on the phone, and he helped me with everything i needed in an efficient and professional manner
Very quick and helpful
Kareem’s was very helpful.
Kareema was very helpful on the phone
Thanks Melvin excellent service & after 3 attempts on other days this week I've finally got the pre paid envelope requested.
Excellent speedy help and support from Kareema, thank you!
very helpful very patient
