Matrix House, North Fourth Street, MK9 1NJ, Milton Keynes, GB
We pride ourselves on delivering at pace and keeping our heads up when it comes to customer needs. Staying restless for improvement and being customer obsessed is the cornerstone of our business; and we invite our customers to tell us if we fall short.
Thanks Dan, sorted my technical issues quickly.
Ash was extremely helpful, patient and helped me solve our issue efficiently and quickly. I had a few other questions which he answered without hesitation. An excellent service.
Teya, very pleasant and helpful, hopefully my problem will now be sorted.
Michael Fortune was extremely helpful and patient. Many Thanks
Thank you so much Adila was Quick help
Melvyn was talking to a digital dinosaur, (not good with tech stuff) he helped me by talking through my problem with my card machine!!! If he had not done so I would not of been able to take any transactions today!! Thank you Melvyn !! Greatly appreciated !!
Fast reply by Ashraf! :) - took just 5 mins to respond to my email with the needed copy invoice - many thanks for resolving so quickly! Much appreciated to have a quick response.
Kareema ( who i had spoken to before ) was very helpful indeed and knew how to use the device even though she did not have one in front of her and she solved all my issues quickly
Kareema was very helpful, knowledgeable and very patience while going through the procedures
sorted my issue within minutes
Melvin was great. It's so nice to speak to someone who actually wants to help and resolve issues. You were a breath of fresh air. Many thanks Arti
On the busiest day of the year the card machine went down. Michael Fortune was more than magnificent. He slowly went through lots of menus and after 30 minutes found out the problem, even through my wild jabbering. He deserves flowers, chocolates, gin in fact he was one of the best online guys I have ever had the pleasure of being guided by in 43 years of business. Also, what a lovely speaking voice, so calming. Now there is someone who deserves to be on the front of Time magazine as man of the year.
Found Michael to be helpful in resolving our issues. He understands our business and is always effective in his resolution.
Melvin was very helpful, i had a problem with obtaining a new supervisor code, and on three previous occasions but no told me the code they gave me was only temporary one to enable m to reset my own code
Kareema was fantastic very quick at answering the phone and sorted my fault very quickly many thanks
Patricia was very helpful and patient, she got us up and running in no time :)
Kareema Mohammed sorted out my issue without any problem. She is very professional and polite! Thank you very much.
Kareema very helpful and speedy response to resolve issues with card machine
Kareema was very helpful and understanding the issue that I had
Ashraf was the most helpful in the whole of RMS with the 4 years of being with them this passed year was the worst as when they moved to elavon bank the machine kept going offline on schedule or down.. I would recommend takepayments great rates and no dropping offline
