Matrix House, North Fourth Street, MK9 1NJ, Milton Keynes, GB
We pride ourselves on delivering at pace and keeping our heads up when it comes to customer needs. Staying restless for improvement and being customer obsessed is the cornerstone of our business; and we invite our customers to tell us if we fall short.
Very polite, answered all questions and resolved problems quickly and efficiently.
kareema helped me today she was very knowledgable and helpful would definately recomend.
Excellent managed to sort a very strange problem
Thank Kareema, for you efficient and friendly service.
patricia helped us today and was fantastic! i have very little knowledge of computers and found myself having to set up a credit card machine, she talked us through setting it up, and was able to get it going! thank you Patricia you saved the day! there were two of us at work today and can’t thank her enough!!!
Melvin is a credit to retail merchant services. i called up this morning to cancel my account & Melvin was very professional & new exactly what to do to help me out.
I am a former customer that stopped using this company after they ended support to our till software integration. Today I had to get back in touch as my account hadn't been closed properly, these things would usually warrant a bad review however Melvin provided me with such good customer service and went out of his way to resolve my issue that he has saved the company's reputation in my eyes.
I had a query with a new machine. I was helped quickly and efficiently by Michael Fortune. Thank you.
Was greeted with a friendly voice on the phone and i was guided through my process by Kareema Mohammed very patiently and quickly resolved my problem i had.
Great customer service from Michael Fortune. Friendly and easy to talk to Clear steps to follow to resolve issue
Elwin thank you
knowledgeable person and always happy to help
After being on the chat for a while and not getting anywhere no fault of RMS, may be ME being older lol This fantastic gentleman Spencer Greenlee was on the phone helping me out. he was so patient and talked me through every step of the way to change my internet over. I could not have done this with out his help. he went above and beyond to help me and I cant thank him enough. He needs a pay rise. would recommend them to any one, I have been with these for a long time and would not switch. Thank you again Mr Spencer Greenlee, my Knight in shinning armour.
Dan went over and above to help me with some issues I was having with my virtual terminal. His knowledge and patience were greatly appreciated, especially as mine was in short supply.
Very helpful in dealing with my problems And everything was completed in a very short time
Great service to get our card machine re connected to our WI-FI
Spoke to Patricia who was very thorough and help full in getting my terminal rebooted many thanks
Professional and polite. A heartfelt thank you goes to Kareema for managing our enquiries with empathy and grace.
Jake Murray was extremely knowledgeable and helpful. I can't fault the service
Michael Fortune was very helpful and guided me through every process he really gets 100% really couldn't have done it without his help he went over and above the cause
