Company Details

Thanks to Melvin I was able to get my new machine up and working quickly. Very helpful support with clear instructions and a successful outcome.

Spoke to Kareem today and yesterday polite and well organised solved my problems and got my sense of humour good job thank you Simon

Thanks Melvin for your help today with both our card machines misbehaving. Good clear instructions and patient support. Thanks.

Helpful, courteous and sorted us out with a more competitive rate.

Dan was every helpful can not how easy he made it for me and what he said it worked.

Jake Murray has been super helpful today. The most helpful person I have dealt with within the company - thank you!

Great service from Patricia

Really helpful chap named Melvin on the phone . We had no broadband at our business and needed some help getting our PDQ machines moved into the 3G network. Without Melvin’s help we’d have lost a load of money due to not being able to take card payments .

Had issue with our company’s card reader. Spoke to Melvin and he was so patient and helpful. Such a good customer service. I’m very happy with the way our issue was resolved so smoothly.

Spoke to an advisor on online Chat Ashraf and he was extremely helpful and polite

Had an issue with the new machine and Ash helped us on live chat in a quick and efficient manner. Thank you.

I had trouble setting up the new card reader and Dan sorted it out very efficiently and was extremely knowledgeable about every question asked, he was calm and pleasant. Top man!

Had a problem setting up my new terminal and spoke to a support member . He talked me through the process of setting the terminal up and troubleshooting any problems at the same time. A simplistic approach that was easy to follow and configure the terminal.

We had a problem with my card machine it would not take payment's i phoned the help line Melvin answered I told him the problem he very quickly sorted it out he was very professional

Melvin gave the best customer service I’ve had in a long time , clear, efficient and very polite . Thank you so much Melvin

Had an issue with "Bad Mac" and so we couldn't take any payments. Called up and Melvin helped sort the problem, trying about 3/4 different ideas to get it fixed. Works perfectly now, thanks Melvin

Having closed my business due to ill health I needed to contact and terminate contract I dealt with a very kind and understaning lady called Kareema , She was a delight to deal with as has been my experiences over many years with RMS

Jake was very polite and resolved my issue promptly. I was very happy with the service. Thank you Jake.

Having been taken over by Teya, the already mediocre service as going to go downhill even further so we gave notice to end our contract. Having acknowledged receipt of our cancelation message, we are now 7 months on and they are claiming the contract has not been cancelled and are still trying to bill us. An dreadful company to deal with. BE WARNED!

Melvin was very helpful and courteous during our conversation, and managed to solve all the issues the machine.