Matrix House, North Fourth Street, MK9 1NJ, Milton Keynes, GB
We pride ourselves on delivering at pace and keeping our heads up when it comes to customer needs. Staying restless for improvement and being customer obsessed is the cornerstone of our business; and we invite our customers to tell us if we fall short.
Great service provided by Michael Fortune
Jake Murray was extremely helpful and patient with my issue. Well done fella!
Melvin took his time and helped me with all my queries
Melvin helped me sort out my issue with my new machine. Very helpful.
Helpful, good manners and sorted out my problem immediately
Dan dealt with my enquiry quickly and efficiently. Emailed me the relevant docs and even waited whilst I checked it had been received.
Great and helpful service by Leonie
Leonie was really pleasant while super efficient and helpful. I was calling to cancel an expired contract and it was very easy all round.
My query was dealt professionally and in timely manner Kareema was vey helpful
Melvin Onu very efficient and dealt with me well.
it was great exprience on phone call and the representative guided throughout well, in detail. such a fantestic customer support.
Leonie was friendly and very knowledgeable. She was quickly able to understand my issue and suggest a solution - helping me compose an email to our dev team to take the necessary actions.
Melvin on the Customer Care team was polite and efficient, plus very patient as I struggled with my login detsils. A credit to the business
Leonie was so helpful- got the issues solved and went above and beyond
excellent service, from melvyn.
Used this company for years, not the cheapest but always reliable. Had a problem with my terminal and a replacement was arranged within a matter of minutes. I really can’t fault the service at all. I guess it’s like the old saying get what you pay for.
The Customer Service was GREAT, my questions and queries answered with professionalism, friendliness and knowledge, the customer advisor helped and guided me through the set up of our machine, it was amazing to speak to a person rather than a live chat, a massive thanks to Michael Fortune for your patience, your a legend.
Kareema was a pleasure to deal with, and called back the next day as promised with a solution to my queries. I also did not wait too long on the call to be put through.
I found the help given by Jake Murray invaluable. He talked me through every bit of the installation, being very patient and helpful throughout
Melvin was very helpful and was able to answer my queries, and get everything sorted.
