PH Venturi House, 49th Street, Bella Vista, Suite 1, Ground Floor, Panama City, Panama , , Panama City, PA
I've had NORD for a while now. The fact that I've actually renewed with them rather than switched to someone else is in itself significant. I find some of their products disappointing, their onion service is extremely slow and throttles my connection to an almost unusable speed.
I had a question about renewing my subscription, originally from AtlasVPN, and Enrique.Torres from customer support was incredibly helpful, patient, and clear. He confirmed everything I needed to know and made sure I wouldn’t lose any days from my current plan. Super professional and kind — thank you, Enrique! Highly recommend both NordVPN and their support team!
Answered my query quickly and resolved my issue. Efficient and professional.
Support team has been prompt and helpful in resolving my issues. They have shown their willingness to understand my issue and provide relevant guidance.
Server verbinden sich oft nicht und laden nur. Benutze den VPN schon seit mindestens 1 Jahr nicht mehr. Habe ein 2 jahresabo zum halben Preis von einem Einjahresabo gehabt, dachte ich habe es gekündigt. Jetzt wurde mir ohne Information und Ankündigung und ohne Chance auf Rückzahlung 178€ für ein Jahresabo abgebucht. Wenn wenigstens der VPN richtig funktionieren würde ok. Oder ich eine Information nach 2 Jahren mal bekommen hätte, aber so? Einfach nur frech.
Άμεση απάντηση κ επίλυση του ζητήματος που έθεσα.
L'application avait buggué, la réponse de Faustino Perez a été très rapide, complète et efficace.
Als het werkt is het een prima product maar ik heb nu 2 keer meegemaakt dat een app update voor grote problemen zorgt en de helpdesk niet verder komt dan het probleem ontkennen. Nooit meer Nordvpn voor mij. Ik heb me zo geërgerd dat ik alles wat met Nordvpn te maken heeft heb verwijderd, inclusief mijn account. €100 schade maar verlost van ergernis en gepruts.
Don't fall for the marketing. I purchased the Nord suite of products in Jan 2025 and have had nothing but trouble. I have to turn off the app or delete it in order to download or upload documents, images or apps. Different time zones results in delays and increases frustration.
I got contact with a great supporter who were helpful and felt motivated to help me with this issue. Fingers crossed that this task I gave her could be solved.
So far I've been very pleased with how the product operates and what I have to do to get what I want. It's been a learning curve of about a week to really get the hang of things but once it was set up there really wasn't much of anything I had to do. Setting up a browser extension was a no brainer but I could not figure out how to get the vpn to operate when I was sending or reading emails. I opted to use the chat function and once I got past the chatbot and got a live guy to communicate with things began to look up. So I'm trying real hard to "tell" this guy what I need to do and somehow he figures it out! Sergio Garcia was the rep on the other end who despite my convoluted explanation and my total newbie know nothing about the program was actually able to tell me how to arrange the settings so that any and all activity on my computer would go through the tunnel. This guy was great.. what patience.. a real people person. If you're new to VPNs like me I urge you to use the support chat function. These people are pretty good at figuring out our little dilemmas. I took me a bit to figure out wifi printing and networking but this other stuff was over my head. Otherwise a good investment and I fell safe and secure using it.
Great experience, can always rely on NordVPN to enable me to watch on BBC I player
Je recevais une réponse rapidement et avec explication très clair
J'installe Nordvpn sur mon ordi et il me fait sauter internet, dès que je le désinstalle tout remarche correctement. J'ai installé et désinstallé l'application plusieurs fois et c'est toujours pareil. 0 pointé pour moi.
Fonctionne bien, rapide , efficace
Very fast response and fix! Tks!
It was fast and straight to the point
Nordvpn par ses conseils ma permis de résoudre mon problème de connexion
all problems solved within a reasonable time
Super bad experience I am currently in China. After downloading, it does not work at all. Before purchasing, the entire website did not explain that it cannot be used here. After purchasing, I contacted the customer service staff to explain. And it still does not work according to their method. Scam. ! ! Everyone beware. And there are still many problems in the follow-up.
