312 Raleigh Street, Suite 9, 28412, Wilmington, US
I haven’t received what I ordered. It’s been more than 21 days.
I ordered and received a Waring LB10G blender with glass container on 6/6/24 (order # 488095-00) and during the first use the blender jar leaked terribly. I called Global Test Supply to try and resolve the issue but they did not offer me any help, simply put me on hold then redirected my call to Waring, the manufacturer. Waring then redirected me too so, weeks later, I am still unable to use the blender I bought from Global Test Supply.
Got the test equipment quickly. The measurement probe was bad on it and global test supply sent a new one immediately, no hassle. They also paused the rental time so we weren't charged for a week delay! Great service.
The item I received was cracked. They graciously agreed to replace it but getting timely responses and direct answers to all of my questions was challenging.
After 40 days of waiting and calling 5 times I got a nasty no answer response. All I want to know when I get it. Will never buy anything again from your store.
The product was exactly as described, shipped in a timely manner, and the price was fantastic!
Excellent shipping. Correct product arrived well packaged. Good on sale price for a digital caliper.
This is the second time we have had an issue. This time after waiting weeks for an order, I asked them to cancel the order and issue a refund. They said they couldn't cancel because it was about to ship. Two weeks later i called and asked where it was and they said they never shipped it. They have lost our business.
Good products and a reasonable price. Easy to find what I needed and quick shipping.
I have needed a soldering station for years. Finally bought one. Of course Weller speaks for itself, but I did enjoy the fast shipping, decent price, and prompt communication. This station heats up faster than I had remembered. You will want to lengthen the work time to standby though. Easy enough to do. All in all a great experience
Part as described, and arrived a day early...All good.
they listed an item for sale on the website with an inaccurate photo of what it was then refused to take a return for the correct item shown in the photo (which i would have been happy to pay the difference). Consumers should not have to verify what they have listed is the correct item.
I ordered a machinist calculator to finish one of my job. After 5 days I received an email saying that the calculator was out of stock and therefore I had to wait until April 3 in order for them to receive the calculator from their supplier. I asked to cancel the order due to the urgency to finish my job and they asked me why would I need a refund. Basically I gave them the ok to wait until April 3 and yesterday April 2 I called them and the person over the phone said that the calculator arrived so it will be shipped today April 3. I opened a claim with paypal because first on the invoice the description of the item was totally incorrect and listed as a tripod stand and second because they lied to me and didn't receive any email with shipping confirmation. At this point this is not a company that I can deal with and I would suggest anyone to stay away if you need your tools for professional use. 4/8/24 update After waiting for this long I am happy to say that I received my famous calculator. I will definitely change my review into a more of a positive outcome and invite Global Test Supply to be more precise. We all deserve a chance to do better. I definitely appreciated that words reflected facts after all and so thank you very much.
We purchased an oxygen sensor, which was supposed to have a 2 year warranty. They sent us an expired sensor, asjed us to send it to them, refused to warranty the sensor and wanted us to pay for them to ship the expired sensor back to us.
Global has restored my faith. My problem was resolved because Global reads its feedback and tries to make good on all its sales. They responded promptly to my complaint and even though it took some work, they made sure I was a satisfied customer.
Good price and fast shipment
Good selection of hard-to-find tools and I got my order quickly
Fast service - great customer service
Super fast processing and ship time my order was delivered in record time !
My order was correct and recieved in a timely manner. Thanks.