Company

Global Test Supply

312 Raleigh Street, Suite 9, 28412, Wilmington, US

About Global Test Supply

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Christine 31 July 2015, 21:16

We are a small company and have limited test equipment. We sent in one of our testers for calibration, leaving one to use. I expected it to only take a few days there and then shipping time. Shipped it on 6/29 they sent an email saying it was done on 7/8 and asked how we wanted it returned. I responded the same day. I kept expecting it to be delivered any day. On 7/28 I finally recieved it. There paperwork actually shows processed on 7/8 shipped 7/22! Not sure what happened, but I have sent the other one and hope it's much quicker!

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Rich Lather 22 July 2015, 20:33

Smooth and easy transaction -- processed order via phone with a representative after having a bit of trouble with the website (later discovered that the trouble was user error -- shocking!). Rep was very personable, professional, and processed the order quickly. Order was shipped promptly as it was delivered speedily. We ended up making a return on this order and the return process was just as smooth and fast. Rep handled the return request over the phone -- again, very professional and efficient. Had the credit documentation for accounting in about a week. Right on!

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Robert 19 July 2015, 04:05

Two of my testers arrived faulty. I returned them to the supplier who replaced them without any to-do. I can recommend anybody contemplating using Global Test Supply of a prompt and efficient service. Thank you

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Craig 17 July 2015, 09:37

was hopeing meter could be repaired.

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Tomas 18 June 2015, 11:12

AFTER LOOKING MANY PLACE I FIND THIS AND WAS REALLY GOOD, THANKS FRIENDS , KEEP DOING WELL!!!! REGARDS

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Margo 14 June 2015, 03:22

I haven't used my new equipment yet, but I really appreciated the man who gave me feedback on the phone and helped me. I also really appreciated that this company answered the phone and wasn't corporate. They seemed honest and accessible. Accessibility is the key to happiness for me as a customer. I hate companies that don't want you to talk to a person, and I not only got a person, but I got a person who knew a lot and could help me. I would recommend this company to anyone.

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Don 12 June 2015, 21:34

The customer service is usally good, but follow up is not. Have made several inquiries regarding status of orders and get some information, but never get a return call, as promised, with the requested follow up information.

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MASSIEL 27 May 2015, 21:03

We received our order quickly and without any trouble.

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Jeff 27 May 2015, 03:58

I received what was advertised in a timely manner. The product has met all my expectations. Five starts for Global Test Supply.

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JASON 27 May 2015, 00:17

I sent a fluke multi meter in for repairs! It was returned to me with a note that it was non repairable due to it's age and no repair parts available within a week. the time frame for the service was fantastic. I was also sent a email message stating the same apparently on the same day that they shipped it back to me. I was not charged for any thing no service fee and no return shipping cost. I am most impressed with their efficient service. I only wish that they would have informed me what exactly was wrong with the unit.

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CHRIS 26 May 2015, 21:15

It is a safety issue. Get your meter tested. Only took a couple of days.

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SCOTT 26 May 2015, 21:00

Jeff from Global Test Supply has been very prompt and informative regarding our Fluke multimeter repairs both times we have dealt with him.

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Jeffrey 26 May 2015, 20:01

Service is outstanding always able to help me find the items I am looking for when I cannot find them.