Company Details

Simple and quick

I did not receive part of my test kit from LaMotte that had to be shipped separately because of its concentration of sulfuric acid. I have called and emailed your company several times. Each time it is like starting over. it is a different person asking for the order number and pictures and each time I send this and nothing happens. It has been almost 3 months now! Terrible customer service!

Great customer experience, nice prices on genuine items

Price was right! Communication was great! Shipping was fast!

The product I ordered was correct and arrived in a timely manner

I Have had an issue with no answer for 2 weeks

I had to do a chat request 5 times to get a real answer and tracking number. I was told 4 previous times that I would get an email with a tracking number "in 5 minutes" after the chat, but NEVER received one. The final time was the only time I actually received an email with a tracking number. The lady that I chatted with the 5th time was very professional and actually followed up, unlike the others.

22 days after ordering there has been nothing. I was told at first the order would ship in 2 weeks. Then email that the order would ship 1 week late. Then no response. The agent hasn’t called back. No email response. No item. GTS has had my money for 3 weeks.

had the product that was needed and shipped out on a timely manner

Finding not only one but several options for the unique test probes I was looking for.

Easy to pick camera needed. Easy ordering, shipping and return. Camera worked perfectly. Will use Global Test again.

Exactly what I needed,easy order and payment process,fast shipping and tracking. Wish I used them first to to find the tool I needed.

They were pretty responsive and got ny item on time.

Product was deliver within reason but the shipping charges were absurd. This online reseller clearly intends to make a profit on the products they sell and the shipping!

Genuine caliper and extremely fast shipping. First class outfit, thanks!

The instructions were very well written. The setup was easy and containers well engineered.

I love all the additional options that the hydronic manometer comes with. Global Supply delivers a product built to fulfill your purchase needs. The purchase took a while to be delivered but definately worth the wait.

I was not made aware of the extended lead time for a simple set of test leads before making my purchase. This is an important factor in the decision making process. It leads me to think that your call center places the sale above the customer. If I buy in the future I will have a better understanding of your business practices. 7.17.24 I can understand taking steps to investigate and understand what I had complained about in order to make improvements or adjustments, whatever the case may be. I only request that you let that be the only reason prompting you to investigate. I have no need of an explanation or any further communications so leave my feelings out of your decision making process. You can satify me by correcting anything you may find, if you find anything to correct at all. Have a good day

great shipping, communication, pricing

They delivered products in excellent conditions, totally new. 100% recommended.