Company Details

Austin’s funeral directors were helpful and compassionate without being intrusive and I would wholeheartedly recommend them at a time when you are vulnerable and facing a lot of changes and difficulties.

Excellent service. No problems at all.

I found the staff extremely helpful and efficient in guiding me through a very difficult time after the unexpected death of my husband.

So helpful and lovely Mad life so much easier and a very sad time

The help and understanding of all the staff at Austin's Funeral services is outstanding. Jackie and the other staff make difficult times much easier to cope with. Such support is rare to find. Thank you one and all.

They were kind, considerate and discreet - even the horses, made a very difficult situation as easy as possible.

All the staff made a very difficult time as easy and straight foreword for the family as they could. Nothing was rushed and both the office staff and drivers were very helpful and understanding.

Austin’s Funeral Services were wonderful for us from start to finish. It was obviously an incredibly sad and difficult time for the family but Austin’s helped us every step of the way with great sympathy, quiet efficiency and huge patience. Nothing was too much trouble and the family will always be very grateful.

Very helpful as rung mid morning and they were there within a couple of hours to take care of loved one. Utmost care taken with all arrangements.

Very professional and caring.

Polite,professional and patient approach. All aspects of the service planning were covered thoroughly and with great care.. The day itself was well managed and sensitive and conducted with our family's wishes adhered to and respected.

Staff are efficient and sympathetic and didn't try to sell me more 'extras' than the family wanted. Organisation and liaison was faultless on the day of the funeral. Communication was timely.

The very kind and considerate members of staff who helped me and my family through a very difficult time. In particular I would like to thank Jackie Brown at Hitchin for al of her kind help.

All went smooth

I can't praise Austins enough from the first visit at Buntingford to the service at Harwood park everything was perfect they gave my partner the send off she deserved

Absolutely amazing service we received from start to finish I can not find any fault with the staff at Austin’s Amanda was very helpful when we need the support when trying to plan for the hardest day. Neil on the day was so helpful and took away a lot of the stress I was having at the time I can not thank you all for everything you have done.

Was no fuss and dignified

From when I walked through the door for the first time I was given a very devoted service at a time that was incredibly difficult. I was kept upto date with the plans and these were discussed with a fine tooth comb. I was able to give my loved one the proper send off they deserved. Would highly recommend this company

From point of contact to final send off I could not fault Austin's in their professionalism, care and attention to detail. A special mention for Janine who's help was most appreciated at this difficult time.

I am very impressed with the way that Austin's where with the arrangements of my dad's funeral, from the warm welcome when I first arranged the funeral all the way to the service, they were kind and very considerate.