Company Details

Everyone I dealt with was courteous and efficient!

The customers service reps aren't the greatest. A few are friendly, knowledgeable, and patient. While others are rude and don't know what they are doing.

Professional and friendly and very knowledgeable.

Very enthusiastic and caring rep!!! :)

A fabulous experience so far with the training and set up. The staff is always available and ready to help.Would definitely recommend AccuPOS.

Accupos has been a great POS service for us. All transactions are processed straight to our Quickbooks accounting program and everything is accurate and timely. All the credit or debit card transactions go straight into our bank accounts and they pretty much make life easy for any business owner. Just turn in the docs for the CPA or if you do your own taxes, everything is right there in your accounting program without lifting a pen or pencil ever! Furthermore, whenever you have a problem, their technical support dept. personnel are all really quick and smart to fix any problem or glitch you may encounter. Truly a great POS company and we recommend them to any business owner who wants spend time running their business rather than keeping records. You won't be disappointed.

My business is very dependent on phone orders and the wait time for help today on the phone was over 45 min, then another 1/2 hour at least with the technician

Tech support is great. However the waiting time on hold to get connected with someone is way too long every time I call.

I am very frustrated with this system. It was not as represented by the sales people. It is not easy to set up. there is no manual and the online manual is so out dated it is no help. It is hard to get through to tech support. ( I have waited on hold for as long as 48 minutes) However when you get through to them they try to resolve the issues. Some of which are in their soft ware. I am stuck with this software ( my other system is just too old for upgrades, which is too bad as it is a great system) It may work great for someone who has not been spoiled by a really good system.

My AccuPOS customer service experiences have been either extremely helpful, pleasant and personable or unknowledgeable, short and with individuals unwilling or unable to quickly resolve the issue. Today, my hold time was over an hour but once I spoke to a customer service individual, they were happy, quick to resolve my issue and were unaffected when I had to put them on hold to do my job. Thank you for the timely fix of my issue.

Luis and each support representative we speak with, is always well informed about AccuPOS as well as our company's use of the system. Our concerns are always addressed and we always get our issues resolved.

AccuPOS has helped our small business run much smoother compared to what we had been doing. The customer service is absolutely Fantastic! Thank you to all that has worked with us and to those that will!

Outstanding support!

Thank you for the help today. it did take a while but all is good and ready to go!!

Luis Sanchez was a great help. made it easy. Recommend him.

Lewis was GREAT! He was patient and took time to show me everything I was asking about during my phone call.

been using accupos since early 2000's love the superb tech support when and if ever needed. these guys rock!

Luis was very pleasant and performed our updates thoroughly and professionally.

Love the system fast, and easy to use. Customers service are excellent and courteous.

The POS system is very user friendly and I have always had very successful and polite customer service. I do struggle with the customer account program on the system. I have had to call a number of times to correct errors. I would love to see a it updated, especially in the payment fields as well as record keeping Thank you Jenafer Misuraca