Company Details

Ali did a great job helping us renew our contents insurance. She explained everything really well and was very reassuring.

The advisor : Daniel Taylor was friendly, efficient and gave 5 star service.

Very kind and professional. Quickly found a resolution to my renewal and called me back rather than having to wait on the phone. Call back was within less than 10 minutes and payment was taken quickly.

Quick and easy to do. No fuss and pleased to renew policy for another year 👍

I have used Rentguard insurance for many years and have always found them to be very helpful, polite and efficient.

I’ve used Rentguard numerous times and resently working with Daniel Taylor who always does his upmost to help and get good premiums for my brokerage

Cameron was very attentive and called me back once system was back up and running

Cameron was very helpful and helped me sort my insurance quickly despite missing my deadline.

Great service from Katie at Rentguard Insurance, she was very knowledgeable and dealt with my renewal professionally.

Helpful group of people that quickly dealt with my needs.

Dreadful communication and total lack of Customer Service. Been waiting since Sept/Oct for a simple policy to be sent to me - Landlord Insurance. Chased and chased, can't speak to anyone on the phone and emails are often left unanswered for ages. Really poor from a supposedly big name in the Insurance market - avoid if possible.

friendly and helpful, good person to deal with

Very helpful and easy to deal with.

Katie was very knowledgable about the process of obtaining rent protection insurance and very helpful in facilitating our conversation. I felt well informed and able to put everything in motion that was required.

Excellent response and service

I dealt with Ellen Weir, she was knowledgeable & competent. She took time to make sure all the information I gave was necessary for the cover I required as a landlord. The initial quote was higher than I expected, so Ellen reviewed other companies & a favourable quote was purchased. Ellen was polite & courteous throughout.

Very professional, helpful, courageous and spontaneous.

Tom Wilson was extremely helpful with my query today. He even pointed out something important that l wasn't even aware of. Quality service!!! Well Done Tom 👏

Ellen Weir was super helpful, approachable, informative, and I really felt that she listened, and understood what I needed. Here communication was excellent, and I knew exactly what was going on.She has a friendly, approachable manner, and made something as mundane as buying insurance a lot more enjoyable. I wish all people I speak to on the phone were half as nice.

While it took me sometime to get through to the correct person, Cameron who i was speaking to manage to resolve the request i called for. Although she needed some help from colleague from another department, she called when promised and resolved my request.