Company Details

Fabulous company, reliable service always on hand to assist, with the added benefit of a dedicated account manager. Competitive prices,easy to use portal and able to track parcels.

Quick fast and reliable service and the team are always available and helpful!

Great for Small Businesses We have used Bridgeway/ WorldOptions for all of our sea freight from Taiwan to the UK, they are prompt and always more than happy to answer stupid questions if you're not completely sure on what you're doing. Alex Crawley is my main contact and has always been useful and easy to talk to!

Bridgeway Express has been my go to place for my export requirements for some time now, and I do not give a 5 star rating lightly. Alex and his co-workers give an exemplary service, nothing is too much trouble coupled with swift and efficient transcactions. I can highly reccomend to anyone needing export services.

Started using World Options through work about 6 months ago. Very helpful from the start at explaining the system and Alex was always at the end of the phone to sort out teething issues. System itself is easier to use than similar companies. Would recommend to others.

I'm very glad that I found this company, my headache for international shipments is gone now. Very professional team, know what they're doing. I never heard from them the word "Impossible" all difficult queries are always were resolved. If you're looking for a logistics company. You must give a chance to these guys. I want to say a big THANKS to Alex and his team for their outstanding service!!! You can trust your business with these guys! Thank you Alex and WorldOptions

Extremely good service. Alex Crawley help is always first class. Fully recommend Bridgeway Express for all courier needs.

We have been kind of stuck in our ways when it comes to shipping, that was until Chris introduced us to World Options, its completely changed the way we deliver to our customers, it is so much quicker and easier plus we control how much it costs to send.

No point in using World Options if you are importing into France for Amazon FBA. They charge you French import VAT which you cannot reclaim. Our commercial invoices show our French VAT number and EU EORI and we should not have been charged French import VAT. The import should have been processed through the French reverse charge procedure. Having charged us for this VAT, I asked for SAD documents to reclaim the VAT on our French VAT return. They say they cannot provide this. We have now paid French import VAT on 2 shipments with no way of reclaiming.

Extremely good service from Alex Crawley, helped me every step of the way. Fully recommend Bridgeway Express for all courier needs, simple and straight forward.

We are fairly new to World Options having moved over from an independent courier service who were failing us. So far, we have had a great experience in particular Alex, Lee and Rufus have been very helpful. Any issues that have arisen have been resolved quickly and efficiently and followed up by the team. The portal is simple to use to create and track shipments and if there is anything you aren't sure of the team are more than happy to assist. I would recommend this company!

We have just moved over to Bridgeway Express. We have found them to be very reliable and the customer service is outstanding. Our account manager is great and is ready to help with any enquiry no matter how big or small. I am a very happy customer indeed and glad I started to use Bridgeway.

Tom Kennedy is my contact and he couldn't be more helpful. I often have queries and I know that if I contact Tom, he will always do his very best to help me. Thank you

Brilliant customer support received that I never previously got directly with the carriers or other shipping businesses. Highly recommend!

Absolute incompetent and dishonest. An absolute joke of a company always pushing the invoices up without any proof and never reconciling them back after providing evidence. I can't wait to meet you in court.

World options and Sam (our account manager) provide the very best service and assistance. Its like having another person working in our office taking away the stress of paperwork and complex shipping issues. I wouldn't hesitate to recommend. Thanks for your continued support.

Fantastic customer service and competitve prices. We've been using World Options for a few years now and our account manager, Sam Cummings, is quick to answer questions and to help with anything we need throughout the day. Booking out is straight forward and we get the ability to choose from reliable and renown courier brands for our customer's orders.

Dreadful service I received an e mail from DHL saying I had to contact World Options with regards to my delivery. I called from France to be told even though I received the e mail (purchaser) due to data protection they couldn’t talk to me (why get DHL to send an e mail stating I had to contact them) I had to get the supplier to contact them. So the story goes, I call them, they tell me to call the supplier who calls them, they give information to the supplier who calls me so that I know what’s going on. Hopefully I get the correct information or we start the merry-go-round all over again. Absolute joke of a company. 🤬🤬🤬 Thank you for you reply but you are incorrect I have indeed supplied information to TrustPilot. Yes I have also given a negative response to DHL although not as you stated 4 negative responses 1 was 3 stars indifferent. My problem is that as your working with DHL they sent me an e mail asking me to contact you (not them, YOU) If this is wrong then perhaps to save people wasting time and money calling you and getting an unhelpful member of staff for you to not be forthcoming perhaps it’s time to amend this. I purchased the order, I paid for the delivery you are employed by me so the least you can do, as I’ve received an e mail and I have an order no. is to talk to me not palm me off. As I’ve stated to TrustPilot you asked them to verify my review however there are quite a number of good reviews with 5 stars from people with one review only that remain unverified. Something that could look a little suspicious. Strange that these remain unverified!!!! And so it goes on, I’ve called World Options as they’ve asked me to contact them. Surprise surprise no one has got back to me they have however had time to contact TrustPilot to suggest I’ve got the wrong company. Yes I did have a problem with DHL as well but it’s World Options that have caused me the biggest headache. So yes this is correct.

I was contacted by my now Account Manager Nimesh. What a pleasant experience and a much easier system to use than lots of the competition. Great prices and a very user friendly portal. Nimesh is always available for assistance on the rare occasion that help is required.

I would just like to say how refreshing it is to have a well established and efficient system to send parcels. Tom Kennedy has, on multiple occasions, given us advice and software support to make it a smooth process which is not found when attempting to use other services previously. His additional effort to go above and beyond is well and truly appreciated. C.J.Diesel.