Unit 1, Petre Court, Petre Rd, , BB5 5HY, Clayton-le-Moors Accrington, GB
Established in 2003, World Options is a leading provider of affordable shipping solutions for businesses. With nearly two decades of experience, we simplify shipping complexities for enterprises of all sizes. Our comprehensive services optimize processes, reduce costs, and enhance efficiency. Beyond affordability, we offer an intuitive platform, leveraging technology and partnerships to empower informed decisions. As a reliable partner, we provide personalized support, addressing unique challenges. With a global network of carriers, trust World Options for secure and timely deliveries. Experience simplicity, affordability, and reliability in shipping with World Options - where your business needs are understood and valued.
As a company we have been using Bridgeway Express for a couple of years or more. Happy to say that we have been very pleased with the handling and support of the company and in particular with our prime contact Alex Crawley. We find them competitive, and helpful whenever we occasionally need assistance. Alex can be relied upon to assist us quickly and without fuss. Much appreciated.
We are very happy using Bridgeway Express for our deliveries they provide an excellent service. The online portal is very easy to use. Alex Crawley has been very helpful and is always very quick in responding to any issues arising.
I have dealt with Alex Crawley from Bridgeway Express for a couple of years and have always found them extremely helpful. The online booking is very easy to use and have never had any problems. Would definitely recommend this company for anyone wishing to organise regular deliveries.
Bridgeway provide and excellent service. Alex Crawley our account manager and Lee Jones are always on hand to assist with our delivery requirements and will sort any issues promptly and efficiently. Well done to the whole team.
5 star service from the team at Bridgeway Express. We cannot fault their customer service. Thank you to Alex Crawley for always going above and beyond for us
Alex and all the team at Bridgeway are helpful, knowledgeable, friendly and efficient. Great customer service!
Alex has been super helpful with all of our shipments within the UK and abroad.
In this day and age it's nice to be able talk directly to humans rather being shunted about on a phone filter system or talk to a Bot. I have found Bridgeway to be professional, responsive and happy to go the extra mile. Our Bridgeway account Manager, Alex, certainly works very hard to ensure that we are kept up to date and is easily accessible when we need him.
Great customer service and always reliable. Our account manager Alex Crawley is always a call away to sort any issues or questions we may have.
World Option has been the best decision this year after issues with getting goods into Europe since Brexit. The staff especially Chris Till and Lee Jones are for me incredible from start to finish. Spending precious times on calls setting up my portal to being extremely patient. If all customer services were like this life would be so much easier. This is the most helpful and friendly team Ive ever experienced. Highly recommended. Thanks again folks Paul B
I needed to ship 8 parcels to Spain and wasn't sure where to start. This particular job doesn't normally fall under my job description but with 2 people of with covid it's all hands to the pump. From the moment I telephoned World Options I was greeted with a very helpful young man on the switchboard who kindly put me onto customer services. The 2 young ladies I spoke with were extremely helpful and patient with me and am sure went over and above what was expected of them, staying on the phone line until I had successfully booked in my 8 parcels. What an extraordinary team I had the pleasure of dealing with, many thanks.. Julie Buzzsolomoto Ltd
World Options has been a god send to us. Prices are as competitive as you will find, but more importantly than that, I have an account manager. Antonia. She is irreplaceable. I have an issue i can call her, email her, message through the online portal. She is always prompt, professional, efficient and in total honesty, she sorts anything and everything i ever ask her. Couldn't ask for more and can not imagine ever needing or wanting to use any other company for shipping anything anywhere.
We have been using World Options for two years now, through Alex and the rest of the team at Bridgeway Express. We ship a number of parcels internationally each day and they have been incredibly supportive during all the problems caused by Brexit. They have kept on top of all shipments and kept us informed of any issues that have arisen. Customer support is essential when shipping many parcels and we cannot fault Alex and the team at all. They’re a refreshing change compared to the last company that we used.
5 Star service, Our company have been using Bridgeway since Brexit, I deal mainly with Chris Till and Lee Jones, who always go above and beyond. Brexit has been a nightmare for shipping to the EU, with it changing week on week, even when their hands are tied, it doesn't stop them trying to resolve any issues, and saves me a few headaches.
Great Company to deal with 5 stars
We ship internationally and up until a few months ago we used to use UPS via WORLD OPTIONS. We shipped around £1.2K worth of product in 3 boxes to the Netherlands, for an important job we had been given. 1 of the boxes got sent back to us and the other two disappeared never to be seen again. We booked this through an intermediary called "World Options" and not UPS directly. World Options say have been chasing compensation for these products for around 2 months now and no joy. All courier companies loose stuff, but when its clearly their fault and they wont compensate you that's really poor Customer Service. Its all about trust and so now we use anyone other than UPS even if UPS are cheaper. But surely our contract is with World Options, so they should compensate us as we are their client ? No one seems to want to take ownership and make it right or even do the right thing and compensate us. Its a murky world when it goes wrong and these guys just hope you will give up and go away. Note....... As an Internet company we never give up and we never stop telling people about good and bad service either. World Options / UPS its time to pull your fingers out of your bottom and pay up. 1Z755R016891105205 UPS tracking number. We have now been waiting for this to be settled since the 6th of August 2021. Its now the 15th November 2021 and no resolution in sight. I refer you again to the title of the review. A courier looses a valuable order and stalls paying out for loosing it. They should really be ashamed of themselves for keeping us waiting for 3 months.
Solid company, great customer service - they've got hundreds of clients yet make you feel like you're their most important
After being let down by 4 national courier companies, we needed to get a package from A to B guaranteed same day service. World Options t/a Bridgeway Express were professional and efficient. They collected and delivered the package as they promised they would, excellent service.
The best broker company I have dealt with. I’ve used all their main competitors as an e-commerce owner and their service is by far the best in the UK market. Thank you all team!
A great hand in these trying times. Have used World Options for around 2 years and the support, help and ease that their service offers, puts other shippers to shame. Brexit has been a nightmare for shipping to the EU and World Options dealt with it better than any of the other couriers we have had dealings with.
