20 Grosvenor Place, SW1X 7HN, London, GB
We take a hybrid approach to investing by blending smart technology with complimentary access to our team of certified investment advisers. Start investing with as little as £1 by opening an ISA, JISA, Pension or General Investment Account in less than 5 minutes.
spoke to a Wealthsimple advisor about back dating pension contributions and transferring of an account. really helped with guidance or both matters.
Very professional customer experience. Calls and emails answered promptly. Extremely credible business with good ethical investment options. Highly recommend.
I love their product, but most of all, I love their customer service. I had some issues logging in while away on travel, and they were quick, kind, courteous. Love it!
Très mauvais service et communication. J'ai demandé un transfert d'investissement de Wealthsimple vers une autre institution financière il y presque deux mois. Le chèque n'a jamais été reçu par l'autre institution. Je suis au quatrième suivi téléphonique avec un agent Wealthsimple qui n'est pas capable d'offrir aucune solution et qui n'a toujours pas d'information sur l'état de mon transfert. J'ai demandé s'il y a une autre personne (bureau de plaintes) qui peut traiter ma demande, et j'ai juste été "servie" avec un autre "on s'occupe de votre cas", mais l'on ne peut pas vous faire de promesse quand au moment où ça va être réglée!!!. C'est ma pire expérience avec une institution financière et j'espère juste être capable de récuper mon argent.
Any questions about any part of the service, are answered with 100% care, honesty, and transparency. Super simple service which I love.
I have been using Wealthsimple roboadvisor account for over 3 years now. I have TFSA and RRSP plans in there. Very easy to use, low fees and I am loving it. Recently I also signed up for their Wealthsimple Trade account which charges $0 fees for stock trades, its been fun. Its only available on a mobile app right now, I would love to see Wealthsimple Trade on a web browser, I like placing my trades when I am on my desktop.
Prompt response.Informed, polite ,courteous.
Great company to deal with. Trustworthy advice that has stood the test of time.
A firm where you can save and be confident to earn
All my dealings with Wealth Simple have been excellent. Friendly and efficient personal service, easy depositing and withdrawing money and I feel my money is in good hands.
Great advice from the knowledagble and friendly staff.
Very professional service and great communication. Would highly recommend Wealthsimple.