Matrix House, North Fourth Street, MK9 1NJ, Milton Keynes, GB
We pride ourselves on delivering at pace and keeping our heads up when it comes to customer needs. Staying restless for improvement and being customer obsessed is the cornerstone of our business; and we invite our customers to tell us if we fall short.
Great service from Reece , very helpful and went that extra mile .
Melvin was really helpful and made my experience really easy and straightforward
Navadini was great, friendly and professional!
Good reliable company but price increases forced us to change company. Very helpful customer services team with Kareema being our contact.
Very helpful customer support, Dan sorted out a replacement invoice for me straight away! Never had any problems with RMS, always able to answer any questions or solve any issues.
MELVIN WAS REALLY HELPFUL, THANK YOU
when you have a problem they will do there best to resolve it. Thanks Dan
Very pleased for the service Kareema was very good sorting out my problems helping me resolve the issue very polite and very helpful. Thank you.
I called to terminate my account which I've held for over 10 years - only due to getting a bundle deal wit my electricity with another provider. Nava was very professional and swift to do the closure and made sure that she could offer an alternative which I did not accept. I will come back if the other provider does not prove to be as efficient. Thank you for your service RMS.
Kareema was brilliant. Helped me out straight away. Wonderful customer service.
Kareema has been very helpful. Very happy.
Helped me out with handset not working.Very helpful and patient.
We say Kareema Mohammed was excellent. Thanks Kareema
Brilliant and friendly service from Melvin onu. Thank you so much for your help Kim wilson
Melvin rang me today as we had an issue with our machine, very pleasant and helpful and sorted our problem.
Melvin was very helpful and guided me through the process to cancel
I spoke with Melvin today who was very helpful with my card processing machine. Very pleasant guy. Thanks
Do not go near them if you want good service and a collaboration that is good for your business. I cancelled my account in September 2023 which was finalized, then all of a sudden in March 24 I get an invoice and get charged and the same in April. Despite reaching out to their customer service in March to complain about it, this has still not been resolved. I will be going to the Bank to cancel the DD to ensure no more payments but have formally requested to lodge a complaint and am waiting on an update.
Reece Warren was extremely helpful in reassuring me about PCI security with Elavon.
Great experience. Very helpful and friendly. Thank you for your help!:)
