, , , GB
Fab customer service- spoke with Clayton, he was very helpful, friendly, and not pushy with regards to sales. Call was answered quickly and all queries answered with ease. Highly recommend :)
Issues with line affecting contact to and from potential customers. Contacted customer service and spoke with David who was very efficient. Immediately carried out line test and talked my shop manager through possible solutions. Problem solved within 15 - 20 mins. Very friendly, polite and knowledgeable 👍
The guy who I was talking to was very helpful and had a pleasant manner
I was happy for a prompt call following my email querying some entries in my initial bill. The conversation was satisfactory in dealing with my queries.
Very good service over the phone.
Very quick and helpful to re adjust my final bill and our contract only cancelled due to to a massive unannounced price increase.
Fraser was very patient with this OAP. He methodically worked through our system to find the fault. 10 out of 10 for him. Our number ends 870483
Very good service. One quick call. Problem resolved extremely fast
Very good and engaged agent spoke to me today. Sorted my issue instantly!
They were very patient with me as I am no tech person. Extremely helpful and reassuring. Instructed me on what I had to do which solved my problem and followed up to check all was working well a week later. Excellent service.
Elliot is very professional in his job. Very knowledgeable and easy to talk to. Top service. Thank you.
Polite and understanding response to the problem I had. Issue was dealt with by Gary efficiently and followed up the next day with more information. Happy customer!
Satisfied and friendly
Fraser was extremely pleasant and sorted my problem within 30 seconds. Top class service. 🙂👍
I was so worried as my business depends on wifi and Internet…but I was taken through the process by a calm intelligent gentleman who helped me sort the problem…. No fuss…I’m so happy I’m working with these guys
Very helpful and informative regarding renewing contract. Have been with Onebill for 10 years, any problems have been dealt with immediately.
The onebill official was extremely helpful nd answered our questions without trying to persuade us to take up a new contract that we did not need. Thank you
I contacted OneBill as I received emails about an upgrade to our system which I had not ordered or agreed. Farzina explained that all customers were receiving this upgrade gratis as part of their 20 celebration. Great! Most unusual these days.
Answered very quickly and query sorted very efficiently
Good service David was very polite and helpful 5 stars
