Company

Onebill Telecom

, , , GB

About Onebill Telecom

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Chris Wright 26 February 2024, 19:14

Very helpful staff sorted my enquiry out within minutes very impressive well done team 👏

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SM 23 February 2024, 22:16

Very helpful IT support got the problem resolved and all working fine.

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Mr and 23 February 2024, 16:03

AS I was not aware that I owed a tiny balance they sorted it within seconds. Thank You

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Dave 23 February 2024, 00:45

Spoke with Sam about a broadband issue. He was very friendly, efficient and actioned what he said he would do, he definitely gets a 5 star ...

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Charlotte Beech 20 February 2024, 19:41

Agent was very helpful and patient and spent a good amount of time helping me acheive what i wanted . He ran a few checks and guided me through routines to correct problems and i now hope to have a great improvement on the phone system and its features . Time will tell!! Thanks to agent who helped me although I did not get his name unfortuneately

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Karen Gibson 16 February 2024, 22:47

The customer service person Jo, was friendly, new what he was doing and resolved my query quickly and easily. Also giving me confidence it was completed successfully

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JENNIFER PENN 16 February 2024, 16:58

Rang when you said all details gone through for new contract new price confirmed.good service very happy.

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Miss Debra 15 February 2024, 17:24

Daniel was very helpful and cleared up my problem.

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Sarah Woodman 14 February 2024, 20:58

Absolute joke of a company, have been sold a business service in November 2023 for phone line and broadband and we are now February and am still waiting for the phones to arrive, our business line is not receiving incoming or outgoing calls all down to the initial sales person putting our phone supplier in the system incorrectly. Have to sit on hold on my personal mobile for a minimum of 45 mins every day as no one ever calls me back. Sick to the back teeth and have an impact on our business.

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Mr. Nigel 09 February 2024, 21:16

very helpful

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Sanjay Patel 09 February 2024, 19:28

Very helpful till problem was fixed

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M Khan 09 February 2024, 16:59

Guy over the phone was very helpful.

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Fleur Nightingale 08 February 2024, 23:46

My enquiry was dealt with very quickly and I was very impressed with the friendly service I received.

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Barbara Holden 08 February 2024, 00:59

very patient

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Michael Olyedemi 07 February 2024, 17:43

Problem sorted

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Peerie Foxes 07 February 2024, 03:16

Chris was great

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Rachel 06 February 2024, 20:58

My call was answered quickly today, the adviser understood what my questions were and answered them quickly.

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Ms Miranda 06 February 2024, 19:58

Jessica at customer service very helpful and well informed

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Mark Yates 06 February 2024, 02:41

Good to speak to you

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Dgleslie Lerwick 06 February 2024, 01:31

spent 45 minutes on the phone because we had been billod for a cancelled account then around comes january and another bill for the cancelled services followed by a final demand. Would not recommend on bill to anybody service has fallen through the floor since all the takeovers.