1333 Howe Avenue Ste. 211, 95826, Sacramento, US
1StopLighting/Kichler Lighting Experts was launched in 2001 by a close knit group of friends with the vision of innovating the shopping experience for lighting. Over the years, 1StopLighting has grown into a family of websites founded on the principle of adding value to everything we do. The company has evolved into one of the top internet retailers for lighting and home products. Our goal is to provide the highest overall value and shopping experience for our customers while providing the best customer service in the industry. We understand that the experience and interaction you have when shopping with us is just as important as the price you pay. That is why each of our customer service agents are ALA (American Lighting Association) trained and certified. Our management team has built a customer first culture and instilled it into each of our team members. We promise to take care of you! So, if a problem ever arises with your order, we will do everything in our power to make it right and have you leave with a smile.
Excellent service. Good product.
Very pleased within fixtures and timely receipt of them.
I had a small order but was treated like an important customer. I will buy from this company again.
KichlerLightingExperts makes it easy to quickly get the lights I want at a good price. I was happy with most of the lights I purchased. One of the lights was available in small medium and large and I initially purchased small. After it arrived I realized medium was the better choice and it was easy to return the light I didn't want and get the better light. No issues with this even though the poor decision was completely mine
Received my new outdoor lighting and noticed a glass piece I should have ordered separately was not included. Called and customer service rep said the piece should not have to be ordered separately, in her opinion, so sent me the pieces for free.
This company could teach other businesses about what customer service should be,
My subject line says it all. :-)
Had a question and the rep, Kim, was so sweet & helpful! Definitely recommend this company plus my new chandelier is gorgeous!!
We needed a fixture for our new cabin, something out of the ordinary! You offered a fixture that resembled twigs. Perfect! It was ordered, and arrived in just a few days. Love it!
Products up to expectations. Service superb.
Great experience with staff who is eager to please the customer. I sm going back for sure.
