1333 Howe Avenue Ste. 211, 95826, Sacramento, US
1StopLighting/Kichler Lighting Experts was launched in 2001 by a close knit group of friends with the vision of innovating the shopping experience for lighting. Over the years, 1StopLighting has grown into a family of websites founded on the principle of adding value to everything we do. The company has evolved into one of the top internet retailers for lighting and home products. Our goal is to provide the highest overall value and shopping experience for our customers while providing the best customer service in the industry. We understand that the experience and interaction you have when shopping with us is just as important as the price you pay. That is why each of our customer service agents are ALA (American Lighting Association) trained and certified. Our management team has built a customer first culture and instilled it into each of our team members. We promise to take care of you! So, if a problem ever arises with your order, we will do everything in our power to make it right and have you leave with a smile.
Excellent service!
Excellent price, transaction, and timely shipping! I will definitely be returning as a customer. Thank you!
Fan was installed by professional electrician and he said "this is the best fan I've seen". Excellent circulation of air in large great room.
great experience
2 days after ordering a light, I received an email saying it was discontinued by the manufacturer. I was offered a 10% discount on a reorder. I emailed the company asking for a $100 credit because the product page clearly states "In stock or get $100". I received no response. Then, I noticed my credit card was charged. Not authorized but actually charged. I called and they said they would put a credit through. I then asked about the $100 credit because the product was not in stock and they said it doesn't apply to manufacturer discontinued products (even though the page says "in stock or get $100"). The product page is still active now and they have not yet corrected it. Whole experience feels a little shady and I wouldn't recommend shopping here. Charged my card before shipping, didn't credit until I called, won't stand behind in stock guarantee, and haven't changed product listing to show out of stock or discontinued.
Helpful staff helped me with a client who had broken the glass on their post lamp. They found the exact replacement piece and I received it in 3 days as promised.
Product was quickly shipped, packed well and excellent quality of products.
Great to work with many choices in lighting, Pleasent communications. No hesitation in ordering from them again!
Excellent product selection. Easy to place order and ships to Canada.
Very easy to navigate web site. Quick delivery
We have always been pleased with the quality of your products. Our last shipment had broken globes and they were replaced immediately. Thank you for the great service and selection of any light you could be looking for. I would definitely recommend Kichler products to anyone.
Light was storm damaged. New one is a perfect match and easy to install.
Good price. Quik delivery. And a quality product.
Light arrived in perfect condition and sooner than promised.
On the phone, the salesman told me it would arrive on Monday - possibly even Saturday. I thought the Saturday was unrealistic, but I did expect it on Monday. It arrived Tuesday. Also, when it arrived, there is no booklet or manual about how to to hook it operate it. It's a little thing and as long as the item works, I'll be happy, but why require the consumer to go find it online rather than either providing a one page explanation?
Great service and flexibility!
We are very pleased with the under cabinet lights. In fact, we love the look and how they light the kitchen. We are, also, please with the customer service, ease of ordering and how quickly we received the product.
I was disappointed with the actual fixture. I had purchased a fixture for my kitchen with brushed nickel finish and love it. This fixture has painted brushed nickel over steel. Looks cheap
A phone call paid off with an even lower price than the one listed online. When the products were delivered quickly, the items in hand actually looked better than their screen appearance.
Excellent Product
