1333 Howe Avenue Ste. 211, 95826, Sacramento, US
1StopLighting/Kichler Lighting Experts was launched in 2001 by a close knit group of friends with the vision of innovating the shopping experience for lighting. Over the years, 1StopLighting has grown into a family of websites founded on the principle of adding value to everything we do. The company has evolved into one of the top internet retailers for lighting and home products. Our goal is to provide the highest overall value and shopping experience for our customers while providing the best customer service in the industry. We understand that the experience and interaction you have when shopping with us is just as important as the price you pay. That is why each of our customer service agents are ALA (American Lighting Association) trained and certified. Our management team has built a customer first culture and instilled it into each of our team members. We promise to take care of you! So, if a problem ever arises with your order, we will do everything in our power to make it right and have you leave with a smile.
Awful communication. "Guaranteed in stock Guaranteed 2 day shipping" still waiting and they won't even call back so I can cancel my order
I have purchased from Kitchler before and will again. Product fit, form and function as well as packaging and service are all fantastic. If I need it, they typically have it.
The sconces I bought are exactly what I needed, delivery was quick, perfect for my 1924 bungalow. I will buy again.
Very happy. Love light chandelier. Ordered Sunday Night, received it Wednesday PM. Installed Thursday. Will use again! Thank you
Got the lights and made me even more proud to be a kichler fan. I am an electrical contractor and deal with different lights all the time. This is a well made light, easy to install, great price, and even came with what I wanted to use for mounting and termination. I am a quality concerned electrician. Stainless screws and gel filled wirenuts. That blew me away. Way to go kichler!
Great lights - great service! The fixtures we ordered came faster than expected and look awesome in our home.
We love this fan! I gave it only 4 out of 5 stars because of the fact there is no option to pick length of extension. When I called company to see if I could order longer rod, they told me they were unsure and they would email me with answers from manufacturer. They never responded so I ordered the fan anyway and went to manufacturer myself for the rod. I was able to get the longer extension(for our vaulted ceiling) in a couple days, in the finish I desired. Fan is so sleek and stunning!
I ordered two of your lights from 1stop lighting. The boxes were identical and the model numbers, but once opened, unpacked and put together by my guy at $50 per hour, they are not the same, they are about an inch different and other slight descrepancies too difficult to put into words. I now I have lost another week using my brand new bathroom in trying to resolve the issue. I am now being redirected to your customer service department to "walk through the issue " on the phone. My guy is not going to call you because I'm not going to pay him for his time to work this out with you. I trust him and he does this type of installation all the time, and all I wanted was someone to send me a third of the same one and see if that would match one of the two I already had. But I got nowhere. Not sure what my options are now. Totally bummed.
I had excellent satisfaction after I had called about a problem with fixture I had purchased, Can't remember operators name but she was very sympathetic that there was a problem & offered to replace it or cancel my order, I chose to have it replaced, I just have to wait a little longer to finish up my lighting project. I wouldn't worry about buying anything from onestoplighting or a Kitchler product.
I REALLY like the Avery mini pendant with seeded glass. I will use the Edison clear bulbs. They look beautiful hanging from a cathedral ceiling over the island and sink area. FAST shipping - really appreciated this. I ordered the brushed nickel. The cord looks like rubber on an extension cord, but was told it is nylon.
Excellent service. Fast shipping..love that item could be tracked. Tremba collection is absolutely gorgeous! Would recommend.
We recently had an 11+ year old under cabinet light fixture (2-18w xenon) fail. The style was no longer available so I had to call Kichler to get the replacement model info. They were VERY HELPFUL and I was then able to order from their on line dealer. It all went VERY smoothly and I received the new ficmxture very fast, installed it the next day and it works GREAT. Good experience all the way around!!
Kichler makes quality lights. Just purchased Kichler light sets for the third time in my home. Quality, price, style, Kichler delivers on all 3. You can't go wrong with a Kichler light.
Received the lights in two days and look great installed.
I ordered six under cabinet light fixtures as replacements for existing 10-year old + fixtures. They have to be hard-wired through the back of the fixture. What was delivered requires additional components: plugs, cords, A/C outlet plugs. This was not mentioned in the description for the lights nor was the cost. If this was the case, I would not have order the lights. the intent was not to have any wiring exposed.
Great communication great product on time delivery highly recommended Thanks
Very happy with the lights and received my order quickly
everything was good no problems
I have ordered twice from this company. They have great prices and helpful online staff and great discounts too.
The order for my pendant lamp was easy to request on the website and came to my house within 3 days. Installation complete!
