Company

Grass Warehouse

, , , GB

About Grass Warehouse

Grass Warehouse is the largest online supplier of artificial grass in the UK. We sell only the highest quality grass, ideal for a variety of home and garden types, including pet-friendly and family-friendly grass, mud-free and with UV protection. Ready to upgrade your garden? Order your free grass samples today, or get in touch with our team if you have any questions or concerns.  Budget Pet-Friendly Luxury Shop All

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Mr Mcdonough 13 June 2024, 20:20

Because it a family run business and they seem to more time for customers and we're really friendly

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Denise Tuck 12 June 2024, 22:57

The lady I spoke to Vicki was very polite and helpful

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Peter Mckenna 12 June 2024, 06:56

I am giving you 5 stars for all the help that I have had from your customer service team alas I had to cancel my order but the team helped me to cancel and secure a refund once again thank you very much. A very happy customer.

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nigel fonyodi 11 June 2024, 13:59

Very clear and easy to follow web site. Competitive prices.

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edd hanratty 10 June 2024, 17:51

A1 quality fast delivery great price. highly recommended

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Mr M 09 June 2024, 14:55

Delivery was on time and product seems like good quality. Feels nice to walk on.

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karen clutton 09 June 2024, 14:24

Amazing service and quality product

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Barry Mckay 08 June 2024, 14:37

Delayed deliver as out of stock even though called me 3 times to push order through . Grass then arrived damaged with a slit/cut about 10 inches long and also didn’t look like correct grass very pure density for a 2500kg weighted grass ( also online only showed 5m width available though somehow delivered me a 4m width .

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Danna Adams 07 June 2024, 15:37

Great company to deal with , really enjoyable experience which is rare these days. Grass was delivered without any issues and is exactly what I ordered at a great price ! We are delighted husband been sunbathing on it already!

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Ingus Rudzītis 07 June 2024, 05:13

I've ordered 16m2 underline for my artificial grass. My garden sizes for artificial grass is 3mx5m =15m2. Should be more than enough. After more then 1 week leater after delivery (who was cut in one size not prepacked in factory, but done by someone in warehouse manually cutted in one pcs - can't tell if there is enough or not by the delivered pack of ruled up underline). At the day when I was fitting in pcs by pcs underline I discovered that there is not enough and covers only 14m2. I wrote the email to the grasswarehouse my issue where they after email requested from me a pictures with the tape measure sizes and garden overall pic. what I did. It was covering two full length of 5.05m long and underline was 1.37m wide and a bit in the corner leftover. All ready cutted and laid in and by my calculation came out 14.1m2. After 1 day silence got the email back telling me that they can't do anything in first place that it is cutted by me and second it is 7 days past delivery time. From my understanding the underline what they cutted in first place wrong and not prepacked in factory can't be cutted by customer before you do straight away measuring somewhere after delivery to be sure if there is correct m2 qty what you ordered (example if I be ordering 50m2 they are expecting me to lay out somehow and measure overall length and calculate if there is correct m2 qty delivered and you have given only week to rise the issue or return) Instead to send out missing 2m2 of underline what probably be a 1.45m long what you can fold and put in small box and send to me decided make them self look stupid "the company who don't know how to calculate correct m2 and hiding behind ridiculous roles". If you buy something definitely check on the delivery if there is all what you ordered in the first place to have a chance to turne away, if you don't like something, or after you not will have a chance.

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Sally 07 June 2024, 01:52

Really helpful team, great service and very informative Fab prices

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Tony Stanley 04 June 2024, 19:58

Gr8 service!

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Shay Smith 04 June 2024, 19:38

Very quick service

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paul baker 04 June 2024, 14:12

The grass was patchy not 40mm long what I ordered and when I have emailed to return item they have not replied

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Philip 03 June 2024, 21:28

Web site is informative and easy to navigate. Free samples available. Really helps when trying to decide what to buy.

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David moorcroft 03 June 2024, 19:33

Just a great staff and excellent ptoducts

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Andy Long 03 June 2024, 19:21

I ordered the samples of grass on Monday, received on Wednesday.I phoned to order on Friday, the grass came on the Friday, a week later.The driver and his mate were helpful.The whole experience was perfect.Now that is what I call a professional service.I am a very happy customer 🥰

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JG 03 June 2024, 16:17

Quality product fast delivery time highly recommended

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Phil 03 June 2024, 04:47

The grass was very good quality

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Guest 03 June 2024, 04:06

Great service