Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF, Sandwich, GB
A trusted supplier of green energy to the U.K domestic market offering transparent, sustainable value for money to our members while focusing on providing high levels of service in a competitive market.
Really helpful on the phone, thanks!
GoTo are easy folks to deal with. Sensible pricing. No fuss.
Excellent customer service. Very honest and informed personal advice.
Would prefer more telephone contact
Although I had to wait a while for my call to be answered, the help and advice I was given was very good and I was transferred to a suitable new tariff
No fuss No problems
Very helpful - talked me through my renewed tariff - clearly explaining the differences between previous and proposed new tariff- answering any questions I had clearly in uncomplicated terms
I rang this morning to check on renewal of my contract. The advisor looked for the best tariff and confirmed rates of it. Was helpful n professional
I renewed my contract for another year from May 5th. All was explained perfectly. I feel however that the estimates are a little high and that we will need to lower the amount of the direct debit in a few months.
Renewal tariff , which i received by email, was very competitive and my acceptance reply was dealt with immediately. The details of the new tariff were then sent by email for my records. Thankyou. R. Thompson
I have been with goto energy for one year now, and have just renewed. Price is very competitive. The good thing is you get a bill every month rather than Quarterly. So far so good. Keep it up goto energy.
I am really happy with their customer service. I hope they will continue to give the great customer service I have received in the past year.
Information on tariffs is easy to follow and there are genuine savings to be made.Goto.energy has saved me a lot of money.
I can only give praise for the service I recieved from Goto energy by there representative I dealt with.Polite,informative and allay my fears that I had when visited by an unknown person.This person wished to read my meter.As I had already sent the readings I thought this very odd.Your person took great pains to explain the reason.VERY WELL DONE.SIX STARS
the lady that answered my call was very helpful
Excellent customer service - found me a cheaper tariff so can't complain at that! Have been with Goto.energy for two years and have always found them very friendly and helpful.
I was given good a service, very respectful and helpful
Great utilities provider & good value. Would recommend them
Received notification in plenty of time of my tariff ending allowing me to compare other suppliers before agreeing to stay with them.Any contact that I have with them by email was also answered promptly.
Genuine company, really helpful
