Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF, Sandwich, GB
A trusted supplier of green energy to the U.K domestic market offering transparent, sustainable value for money to our members while focusing on providing high levels of service in a competitive market.
Excellent customer service
Moved in to a new house and decided to continue with goto.energy. The customer service was excellent and made the whole process simple
Helpful advisors
I found Dylan extremely helpfull and understanding of my situation
Whole experience with Goto.energy Energy has been first class. I have just renewed for another year and this was very easy to do. Prices appear very good in comparison with other companies.
great service/ excellent team / but end of contract has a sting in the tail if you wish to continue with this company and you are anything OVER £500 pounds/ that is the only amount they will return you. so cancel and i presume you fulfil your contract you will get a refund after your finishing date. stay with them and let your excess run down sure i could have used this money for something more worthwhile / i should have asked if i could have cancelled got my money back and start with them again/ slipped my mind / i guess this is what the price is for great customer service. after all come january they would have had our readings and told us our new monthly payments. sad
It has been fine. Thank you
Customer services were very helpful
They were courteous and efficient and well priced. I didn't get all I wanted but good marks for good attitudes, Worth support.
About 2 months into contract I had a query and 'offensive reply. I took it read as an inexperienced person. I don't suffer fools gladly - he got a full broadside. Apart from that - no issue all year and was therefore happy to stay and renew for next year.
Competitive. but accessible
Brilliant company moved both my home supplies to this company, had to make 2 calls this week to set up the new accounts and pass on the meter readings and the phone was ANSWERED IN 4 MINUTES !!! fantastic The staff where able to help me and organise setting up the online account also, very helpful very friendly, would definitely recommend this energy supplier brilliant.
