Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF, Sandwich, GB
A trusted supplier of green energy to the U.K domestic market offering transparent, sustainable value for money to our members while focusing on providing high levels of service in a competitive market.
Great company all round. Easy to reach their customer services when needed; with polite and helpful staff on the phone and online. Very good value tariffs too. Their App is easy to navigate and contains all the information you need regarding your account. I certainly won’t be switching any time soon.
This company is so polite and helpful and sorted out my problem in no time.
good service at a reasonable price
Like so many other energy companies they like to keep you £100’s in credit. Sorry but I’m not a lending bank, I don’t pay for future groceries at a supermarket or indeed future fuel for my car. At the moment I think they’re marginaly better than their competitors but this may change when I next get a comparison quote.
Very helpful and efficient!
The customer service consultant that I spoke with was very efficient and helpful and moved me on to a new duel fuel plan. I was very pleased that go to energy contacted me to let me know that my plan had ended; I would have been even happier if the contact was at the actual time that the plan ended and not 3 months later.
It was a relief that for once I didn’t have to swap suppliers after the space of a year, as you offered a good, follow on deal.
The lady i spoke to helped me to choose your company again
Very good phone operator
Great service. Great support. Takes the stress out of choosing a service.
Goto Energy have been the cheapest energy provider for me, consistently for 2-3 years
Thank you for your new offer I was a little confused as I haven’t heard from we pay any bills I have been waiting to hear from them one of your team have contacted me and given me a price so we will go ahead with the new contract unless I hear a better deal in the next few days thank you for your service
Fast and useful response to email questions. Very easy switch to new tariff
Nice guy to speak to.
Overall OK but disappointed to find my hope to accept the new fixed tariff, as provided in my letter, was declined. Resigned to move to an even higher tariff.
staff very helpful,considerate and efficient
I continue to be extremely happy with the excellent service I receive from your great team
Been with the company for 12 months. I have just renewed for another 12 months. Best customer service I have ever dealt with, always get through on the phone quickly. Only had one query to ask about, dealt with in five minutes. Top company.
Very pleased, change of tariff today, fairly quick, Abdel explaind clearly the changes so overall well done.
Very helpful as I am a pensioner he was very kind and explained everything barbarameldrum
