Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF, Sandwich, GB
A trusted supplier of green energy to the U.K domestic market offering transparent, sustainable value for money to our members while focusing on providing high levels of service in a competitive market.
I have rated you average because of my recent concerns with regards to the balance in my current tariff which is due to change to NEW tariff on 3feb2021.Your response was to read the small print together with an unclear solution which would need to be addressed some two months into the new tariff. I am still awaiting reply to my recent e-mail. At this time I would not recommend your company to members of my family who in the current crisis need to be careful where finances are concerned.
I just renewedmy accountwith Goto energy. The person who helped me was very polite, helpful and fixed my problem. I would be very happy using this service again.
Rang today to tell them I was moving Nothing was too much trouble Cancelled one contract restarted the new one Excellent service
Goto have been an excellent company to work with.
Found customers services very helpful and pleasant.
Account was easy to set up and understand (even for an old geezer!) Prices are excellent and staff have been readily available and helpful and I can unreservedly recommend Goto Energy
I have been happy with the service I have received since joining goto.energy
Very polite knowledgeable guy gave good renewal rates so signed for another year
Delighted to renew contract with Goto Energy at reduced tariff . Great company to deal with , including excellent communication and speedy response .
Good company only thing I didn't like was I paid more in winter than summer. Would prefer same payment throughout the year otherwise no complaints
Excellent straightforward service
Great service. Great price. Great employees. Added benefit of smart meters coming december 2020
Friendly quick service.
A new customer, so far Very helpful.
Easy to use & good prices. If you should need to phone you will have a polite & informative reponse.
Listened to me. Answered my questions and explained what I needed to know.
The customer care officer was polite and efficient
Just renewed with Go energy for next 12 months they are no fuss and you can easy talk to real people for our family they are competitive
Really good. Have always had excellent communication and customer service.
First class service, very professional as always and the gentlemen I spoke to was very polite and helpful, he made it all very simple for us. Many thanks, Norman R Harrison
