The BattleShip Building 179 Harrow Road,, , London, W2 6NB, US
eReceptionist is the UK's favourite call management solution for small and medium businesses. Risk free, thanks to our 30-Day Money Back Guarantee, no contracts, no hardware or software and no need to switch your provider. Just great call management solutions from just 30p per day.
Good service. Very helpfull.
Great to be able to speak to someone when I have a question about using the service!
We made some changes to the numbers our calls are forwarded to. I don't normally have to do anything within the admin area of the system so I was a bit lost on where to find/change things. I rang and also emailed support. Both times I was through to someone straight away and even my email was responded to within an hour with very detailed screen shots of where to go. VERY HELPFUL, a very pleasant unexpected surprise. Please tell John B and Simona that they've done a great job.
John took my call and was very efficient, and professional
Great customer service from Marijana, assisted me with courtesy and kindly on find out my router access credencial. Excellent.
J’adore quand tout est fluide, que la conversation ne dure pas cent an pour rien. J’ai échangé avec Paul et sincèrement je suis plus que ravi et satisfait de nos échanges. Je recommande eReceptionist à tous et bien entendu je vous souhaite de tomber au téléphone avec Paul son service et son sérieux sont de qualités et plus que parfait. Mickael Cohen - Paris, France LENY SERVICES - artisans de proximité
Been using 5 years with no issue. Great customer service
We have used eReceptionist for over 10+ years to provide our freephone number and have never had any issues in all that time. It was quick and easy to setup and has worked seamlessly since.
Great price, great portal and great customer service (Thanks Lia!)
I've just signed up to this service. the online system is superb, does the job nicely. afte a whole load of research, I believe this is the best value for money and it is easily scalable for when my business expands. I called customer support to help confirm my setup and spoke to a guy called John. best customer service I've received in a long time. great guy, very helpful
I recently called to discuss my options whilst business is slow due to Covid19. I was tempted to cancel my subscription. John B was very understanding and empathetic. He provided a great service and offer to assist my business during this time. I will be staying with eReceptionist Thank you John!
Great customer service from John, assisted me on setting up my phone line greetings. Thanks John.
Merci à Paul D, Customer Support Advisor. Il a été à l'écoute de mes besoins et m'a apporté une réponse satisfaisante.
Just had an awesome experience with John today. He was extremely helpful and was able to guide me through the steps needed to solve the issue I had whilst setting up our phone line in our new office. eReceptionist, once again, proved to be the most complete and reliable phone service out there!!!
I have been a client for years of eReceptionist (UK) and previously eVoice (US). The service is always reliable. Customer service is excellent and always highly productive. Today especially, Marijana was very helpful in resolving billing and account issues in my accounts across J2's platforms. Thank you!
John knew the issues I was having and found a solution immediately. Highly friendly, great product knowledge, and all round this is a great product for my business.
Spoke to John B in customers service after speaking to two other representatives who failed to resolve an issue. John resolved my issue efficiently. He truly went that extra mile. I would say he is a true asset to the company. Thank you!
Very happy with the help received today from John B. at eReceptionist. Great customer service, very polite and friendly. John B sorted everything out for me swiftly.
Very nice customer service always. Paul has been extremely polite and helped me to setup everything in a very easy way! Thank you Paul and EReceptionist I appreciate your support.
Fantastic customer service (Thanks Lia) needed a customer message for our phones over the Christmas holiday and Lia sorted this for us in less than a day. Our customers often tell us how helpful our phone staff are which I can only pass on to eReceptionist as a big thank you. If like us you don't have staff available to man the phones 24-7 then I can only recommend eReceptionist live customer support service. I would say their live service and the ability for our customer to speak to a human rather than a robot is probably saving us £1000's in potentially lost sales.
