Company

eReceptionist

The BattleShip Building 179 Harrow Road,, , London, W2 6NB, US

About eReceptionist

eReceptionist is the UK's favourite call management solution for small and medium businesses. Risk free, thanks to our 30-Day Money Back Guarantee, no contracts, no hardware or software and no need to switch your provider. Just great call management solutions from just 30p per day.

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Stephen Jones 10 June 2021, 16:28

Excellent telephone company. I’ve used many virtual phone numbers but these are the best and they allow you to call a customers in a outgoing call unlike other virtual phone numbers.

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Allison Halliwell 08 June 2021, 01:10

Lovely lady called Marian really helped me today

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Ian Sanders 07 June 2021, 15:09

After a difficult start (due to location, not anyones fault), I received a call from the eReceptionist Customer Services, and the Technical Support, who both were absolutely brilliant, and got my problems sorted out really quickly and efficiently.

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Leah Nash 04 June 2021, 21:09

We've been with eReceptionist for over 10 years. Their customer service and products are excellent. Thank you to Eve who was incredibly helpful and efficient when dealing with my query this afternoon.

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MAPFRE SEGUROS 03 June 2021, 01:31

very good services. appreciate your help Thank you

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David 02 June 2021, 17:08

Superb customer service from Eve this morning. Thanks very much for all the help and guidance. David

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richard stock 28 May 2021, 14:28

Have been with them for 5 years and never had any kind of problem, have just retired and closed my account but I had a fairly basic e receptionist package that was great for the hobby business I ran

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Joseph Hagan 27 May 2021, 17:14

Paul was very helpful, he solved and answered all my questions

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DAVID D 26 May 2021, 07:10

It's simple and durable. Little said is enough.

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Shane Kirrage 25 May 2021, 17:29

Using the app on a mobile isn't great.

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David Q 24 May 2021, 16:03

Terrible service, I have now changed to an alternative service. The App is very poor quality with very limited features. I complained about missing sales calls that did not show as missed throughthisserviceor their app, the only way I found out was from the customers themselves. Unfortunately my complaints fell on dear ears. Avoid.

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Joseph CIMA 11 May 2021, 16:11

Really useful and good price, thank you ereceptionist !

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yili yuli 07 May 2021, 21:03

They rectified the issue within 24 hours. Pretty quick service.

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Wil Ciinz 06 May 2021, 17:24

Just terrible service

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Dudley 06 May 2021, 16:06

I really love eReceptionist. There are a lot of options so at first it can feel like a bit of a labyrinth but the team are very friendly and happy to talk with you on the phone. For me the important things were: Having amazing hold music when clients calls. Calls getting redirected to my mobile wherever I am. Choosing what times of the day calls are forwarded (within work hours). It being clear when it's a work call rather than a personal call. eReceptionist achieves all of these things and I'm really happy with it.

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Raquel 06 May 2021, 15:51

I used support with Tatiana and it was excellent, Thanks

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Marnel Waters 05 May 2021, 20:27

Good Customer service from Eve

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Sigita Radžiūnaitė 05 May 2021, 16:49

I have to say only good words. I called twice and My issues were sorted very quickly on both times. Eve was extremely helpful and very nice to chat to . She made me feel very comfortable and I knew I can trust her to fix the issues. It felt like she loves her job and enjoys talking to customers and enjoys helping them. Thank you so much!

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Roger 04 May 2021, 15:26

We have been a customer for several years - we needed to make a few tweaks to our setup due to an office move, Paul was able to help straightaway and get the changes we needed made very quickly. We continue to be very happy with the service!

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Favour 30 April 2021, 20:20

Excellent customer service from Simona B. on the eReceptionist Team. She understood the purpose of my enquiry and profesionally handled it. Exceeded my expectations. I highly recommend eReceptionist to anyone looking for the services they provide.