, , , CA
Until now: good service!
So after a total of 5 transactions totaling $972.30, they withdrew $478.93 from my account. Unbelievable...done with this Scam!!
Surprise!!! Je viens de m'apercevoir que mon terminal est acheté sur 4ans au cout de 2800$$$$$! Je ne peux pas le remettre. Une vrai joke! J'ai changé de fournisseur avec de meilleurs taux mais je me retrouve avec un terminal inutile car il ont leur terminal. Trop de compagnie dans ce dossier!!! canadianpos, globalpayment, elavon, ladco!!!! Tout pour nous avoir!!!
Professional, efficient and saving us a lot of money in fees and charges
I have been a customer with Canadian POS for over five years. In the fall of 2020 we had a chargeback that both Canadian POS and Elavon did not did not help with or explain even with repeated requests. They just took $30,000 from our account and then took another $30,000 for some type of insurance. I still have No resolution and not been able to talk to a live body. I have another account and they charged me $3,100 for security on $18,000 in sales. I since asks again for help with theses accounts and Canadian POS sends me a cancelation account form. If you deal with these people all is good when they take their exorbitant fees and all is rosey but don’t EVER have an issue. Sincerely Ken Shaw BMS Sanitation & Safety Inc.
excellent service
I recommend that service after business should be better after business or at least the same before and after business.
The system does not do as promised. Deposits are multiple days later vs next day with Global Merchants. Transaction processing is long and delays clients at payment processing vs almost instantaneous with Global Merchants. After sales service mostly non existant.
5 star service
Got unexpected charges on my bank statement over 200.00
Very good support, very simple installation. And most of all, they do what they said they would do...
This company has provided some of the best customer service I have received since opening my corporation! Highly recommend talking to them about your pos needs.
super service ! parle bien francais et repond tres vite ! tres sastifaite !
Had one little glitch with the paper feed but so far we are very impressed with the machine, the process and the sales team.
This company cold called me and even knew my name. When I attempted to get their rates they transferred me to someone else and apparently knew nothing about me or my company. How do you run a business when your cold callers don't pass on any info to the next person. Don't waste your time with this company and go with one that actually has their different departments working together.
Everything arrived on time and was working in 10 minutes. Very professional and helpful people.
I had the best customer service by a John T. He answered all my concerns, helped me with my account but what I appreciated the most was his patience. I would give him a 10 star. Job well done Anna T.
Service excellent de ma représentante Stéphanie Côté. Polie, chaleureuse et très disponible.
The representative was very helpful and ensured that our name and phone number were corrected in the setup of our new introduction to Canada POS.
So far so good, had to call to get the tip function added, must have been forgotten. Went pretty quickly, but hard to fit in to a busy day. Other than that good.
