, , , CA
Great service. Set up the machine in a clear and easy manner. Everything was explained clearly.
great customer service. Phone calls returned right away by the sales person. Questions were answered very promptly.
If I could give zero stars, I would. They constantly cold call our shop, sometimes 3-4 times until someone picks up. Refuse to remove us from their list and are incredibly rude when we told them we are not interested. I understand they may be desperate for sales or whatever, but no means no. It’s borderline harassment and our staff shouldn’t have to waste their time handling calls from irate and scum sales people that can’t take no for an answer. I have now have no interest ever working with their company and will ensure none of my colleagues do either.
Excellent service, easy to set up, definitely recommend them to others!
Excellent customer service!! Just changed my machine to CDN POS from an American company, couldn't be happier at this point!!
They've provided really good customer service since the beginning. Really patience with our decision making process.
Easy to set up and use
I'm having a problem with my card reader Iv called and left my number for a call back multiple times to no prevail
Nick is a great guy to work with and whoever did my training managed to install the automatic report at the end of the day.. Very pleased with the fact that the money that came in on Friday was deposited the same day...
Friendly and knowledgeable staff, it makes the whole process easier.
Took a bit of time to connect my second business but it did get resolved and all were pleasant to deal with. Servers name should time out after a short amount of time. Hitting back arrow or house icon does not accomplish this. We have to fake a transaction and hit cancel to remove the current operators name back to switch user.
I'd like to give a shout out to Nadia in customer support (and John in sales) as we had an issue which took a few days to sort out. They kept us informed as to the progress and fixed the problem within a few days. They always responded within minutes of my emails. Really great customer service, thanks!
The new machine I received works great. Once we got a few of the bugs worked out in my account setup, everything is good.
les machines ne fonctionnent pas correctement.
merci a Stephanie Coté pour le super service !
Worst service experience ever ! I had never used their machine and they still charged me 3 month after. It happen a bad communication and they send me a TPV machine, I never accepte the package and it return back to POS. 3 month ago and they still charge me. They told me twice they will refund me back, but I still got charged again. Do not take any chance, worst experience and worst service never try. EDIT: Thank, but I did call you , and always the same things, you will be refund next month ...
Very easy to use, simple & not complicated, just a perfect machine to a busy person like me.
Khadejah Chrysostom was the person we spoke to on the telephone that helped us set up our machine to work perfectly. He was very professional and polite. Thank you!
A complete waste of time . had trouble 3 weeks ..... NO ONE would fit it Left 4 messages for sales rep to contact me ..... NOTHING
in my line of thing i have the best rep ever so if she leave the canadien pos i change place just so a nice person ... 10 star ******** to her thx stephanie
