, , , CA
Charlie from Canada Pos was a very patient and understanding representative he was extremely helpful our transition to this company was really smooth
Service and support is the very best .machine was here in 2 days .and they waited for me to called then for the setup.id give them 10 starts if they were on the option list.
nous sommes très satisfait du nouveau terminal point de vente, facile d'utilisation. Nous avons eu un très bon service, La livraison a été fait dans les délais promis. Bravo! nous le recommandons.
the rep i dealt with was great (Nick) terminal is an easy setup and easy to use, any questions I have had he responds quickly.
pisss poor - was not told of timelines when we started and moved business your way
I found Khadejah very helpful and easy to understand with all my questions. She is an excellent person to represent your company. I have been trying for 2 weeks for someone to help me, I have left my phone number but no call back. It was nice to hear her voice and willing to help me !!!!! Grace
Spam calls all the time. What type of company in the year 2021 thinks that spam unsolicited phone calls is a good idea
great customer service
So far so good
The experience has been good so far. The tech support has been readily available and helpful. My only problem is that one machine the tap feature rejects tap cards three times before accepting them and sometimes not at all. It is pretty frustrating. Tech support says everything is fine with the machine but this slows down our busy days.
I keep receiving cold sales calls from very rude representatives of this company. Had to block and report the numbers they use. Reply: Why is your customer support team cold calling businesses and being rude before hanging up? By looking at the other reviews here, it seems that I'm not the only business owner to experience this.
Called in today to get my pos system set up.. Harry answered the phone right away and directed me to Esther who couldn't have been any more helpful .. She is a very polite, patient employee and Cdnpos is very lucky to have her
The sales person was great, the information is very good, the person who "trained" me on the virtual terminal sounded dead inside and I basically led the training. I have only used it twice, so far it is easy to use.
excellent transition support!
Very fast setup, quality service. Exceeded our expectations.
Everything went great and was really simple and easy to switch over
Although the personnel is very friendly, there was not much responsiveness during the whole experience
Good services
My first impression was how hard your staff tried on the phone to guide me how to set up the terminal. I thought it was an arduously long procedure and waited about a month before connecting the terminal. It was simple as ABC. Please sk your staff to ask the customer to connect immediately and then follow up. I requested a refund of Minimum fees charged for April $50 and the request was immediately processed. I have used it for 2 Days and everthing seems to be fist class.
Easy transition, good experience, friendly staff.
