Company Details

We have used this software since 2006. The software is easy to use, captures the many requirements for successfully managing volunteers, and can be used by many persons within one organization. Staff and volunteers can access from anywhere as it is internet based. The various types of reports that can be generated from this software are great tools. The Customer Service is excellent, always happy to help, respond quickly and resolve any issues immediately. I would highly recommend this company to anyone in the field of Volunteer Management.

We've only just started our relationship with Better Impact, but they've already been a tremendous help. Customer service is instantaneous and always helpful. The database is rich and full of video tutorials which makes it so much easier than reading mass blocks of instructional text. The system itself is amazing compared to what we've used in the past and every day we find new features and helpful functions to use.

Better Impact is AMAZING! It's incredibly user-friendly and accurate. I recommend this software to everyone I know who manages volunteers. Not only is it a highly reliable resource, but their customer service is AWESOME! Quick, helpful responses and super accessible. Better Impact is simply the BEST!!

Generally my experience of the team has been very positive. Staff seem willing to assist where they can. Good work.

Fantastic service, amazing software amazing people. The software is a lifesaver and provides such a professional service. User friendly and all our volunteers LOVE IT!!!!! I can not live without it now!!

Better Impact enables us to manage our volunteers effectively, keep accurate records and produce reports which are aligned to our KPI's. It is also an excellent tool for communicating with volunteers and linked partners. It has had the added benefit of making our volunteers feel more professional and a more involved part of our organisation.

Flexible, customisable, excellent and quick support, great updates listening to users about what will make the system better or more efficient. an intuitive system that is easy to teach volunteers and staff to use. Wouldn't want to use any other system.

Better Impact for best practice! The Better Impact software system enables us to manage our volunteer program to meet National Standards, from managing risk through to reward and recognition. Creating rosters and managing hours, both tasks that have previously occupied many hours of the coordinator's time have become a thing of the past with volunteers managing their own rosters and recording hours through the timeclock function. A real time saver!