Company Details

I have been using Better Impact software for three years . I have never used software that is more user friendly and intuitive. And if you DO happen to have a question you get an immediate response to your query. The training was so easy that I was able to custom design it to fit my work place needs within a very short time. Our volunteers range in age from 18-91 and all have commented on it's ease. If I wasn't working for my current employer I would work for Better Impact.

I am a retired SME/Data Base Manager with 20 plus years as a database management manager with a major communications company. This is the most user friendly data base/scheduling program I have ever used. It is also a powerful data analysis program. Currently using it for a law enforcement volunteer program.

When I was brought on as the Volunteer Coordinator for the Pacific Marine Mammal Center, I started with Volgistics. As I'm sure you all know, learning a new system can have its challenges. However, I was also told that we would be transitioning to Better Impact within a few months of me transitioning into my new role. I can admit, I was nervous. I had finally conquered Volgistics, and now I was given the "fun" task of learning a new system. That's when I met Rob. Rob is a Better Impact guru. He was the one who helped train me through the entire process. He is very knowledgeable, helpful, and attentive. Not to mention, he will provide some humor to your training. The training's will teach you everything you need to know. Plus, if you find that you have an urgent question, their team is there to assist 24/7. The flexibility of the system is really impressive. It lets you customize your volunteer portal to your liking: design scheme, banner, application, how you want hours logged, etc. I feel that by switching to Better Impact we are not only getting more for our money, but we are also developing a personal relationship with the Better Impact team. Their team truly values customer input and are always looking for ways to improve their system. I am grateful to Rob for keeping me motivated and offering words of encouragement along the way. Better Impact is the way to go! -Stephanie P. Pacific Marine Mammal Center Volunteer & Membership Coordinator

Better Impact has made our department's life so much easier. We can streamline upcoming volunteer opportunities, volunteers can enter their own hours instead of my two person department entering them, running reports for grants, insurance, etc. is so much easier... I just can't say how awesome I think this program is.

Innovative company. Great support, Always improving software, Listens to users of their products. Highly recommend them if you need superior volunteer management software.

Program is easy enough to use and maintain. Only complaint is the website is not as visually appealing to those who sign-up as it could be. Otherwise great program with great features.

An easy product to start from jump or to walk into the middle of! There is so much functionality and the customer service is excellent.

We use Better Impact for managing our teams of volunteers across a range of activities in our council, and it has greatly facilitated both our hours management and record keeping tasks.

My experience with Better Impact has been outstanding. The software is effective and has been easy to use for us. Their support is fast, efficient and friendly - and when I say fast, I mean faster than the support for any other program or software I've ever worked with. It's a treat to work with such an effective program and staff and to receive such a high level of support. Highly recommended.

Hands down the best customer service! Not only has this product made managing our volunteers easier, they are constantly improving the software and taking ideas for improvement from the customers.

Better Impact is amazing. Most of all, the customer service and training processes have been extremely helpful! We could never had made the transition from paper application forms and data in excel to an all-inclusive system like this without the help! Everything is user-friendly and intuitive, and my volunteers love it - there is not a steep learning curve so the on-boarding process went very well. Plus, they are open to adding new features, depending on what you need!

I cannot imagine a better system to organize our volunteers and record the hours they are logging. It is also perfect for keeping all members of our 24-hour operation informed of whom to expect and when.

I've been using Better Impact to staff and manage the Maui Film Festival since 2008. Wouldn't think of doing it without it. The product has evolved nicely over the years and their pricing is very reasonable.

Better Impact has drastically change how efficient our department operates. It is a truly the #1 volunteer software to use and most cost-effective as well! THANK YOU.

We have been using Better Impact for phase 1 of tracking our volunteers - 625 teen volunteers so far. We are looking forward to putting it into place for our adult volunteers (1000+). The implementation of this software has moved along well and the frustration level has been low compared to other software packages. Better Impact's customer service and support has been phenomenal. They answer our questions fully and generally in under 10 minutes time. That way we can get our answer and continue with the implementation almost immediately.

I have been using Volunteer Management Software for 5 years and have finally settled in with Better Impact. I love how easy it is to customize your volunteer website, but the real selling point for me is the Customer Service. Responses are quick and usually result in a resolution within 24-48 hours at the very most. I also appreciate the extensive self-help information that is available in text and often in video format so I can work through basic issues on my own. They truly take your feedback into consideration as well, and work to make sure they evolve with the communities they serve in mind. Finally, if that wasn't enough, the price for Better Impact is far more affordable for the software you get than any other service I have tried!

Great experience with the Better Impact Australian team. Andy is first class.

Product support is second to none. It's so great to see developers with such an excellent understanding of best practice volunteer program management building a tool that can enable professional in this field to excel at what they do. Saves so much time! An we all know how precious that is.

Powerful software and incredibly helpful and hardworking staff. There's a reason why Better Impact is becoming the standard for volunteer management software. You will LOVE it! Better Impact also sponsors a LOT of professional development for managers of volunteers, isn't that amazing? Thank you Impact for your generosity!

I so enjoy working with BetterImpact - great software and great people! This implementation has really helped our volunteer group.