Company Details

I have been volunteering with FRA for almost 2 years now and I love it! I have enjoyed my time working with the ACO's at the Rowlett Animal Shelter and the volunteers! I have witnessed a group who is truly concerned with the animals and we all work together to make their lives better!

We've been using Better Impact for a few years now and I don't hesitate to recommend it to all of my colleagues in the field. Our volunteers and staff love the flexibility and organization it provides, and it's easy to work with for even the less technologically inclined (and has an easy-to-use for administrators in case you have volunteers who can't use the computer themselves). Better Impact leaves us so much more time to deal with the human element, knowing that our data and scheduling is taken care of.

My first experience with dynamic dates today. A really great addition. Very helpful.

Wonderful to work with. Extremely responsive from the CEO, to the Sales Rep, to the Developer. They are constantly improving their product. I would give 5 stars except for the fact that the reporting capability of the product isn't well developed.

I really like this program for what it is and does, but I'm very impressed with the team for always considering client suggestions to update and make the program better.

Great one on one staff handover training from Rob. Super helpful and on point with what I needed. Further, the online chat and library of tutorials is most helpful. Super support!

Better Impact is responsive, timely, current in trends/needs, works so well. Keeps updating and adding features. Listens to feedback. Highly recommend.

I like how willing you are to make changes according to users suggestions.

I've used many volunteer software's in my 28 years as a Manager, Volunteer Resources, absolutely love better impact. I'm still underutilizing it's capabilities though but...they offer tons of resources and ways to help you. This software frees up so much time for our profession...affording us opportunities to do the big picture thinking, strategic planning, etc.!

Can't get enough of the features and abilities that the Better Impact software allows for our volunteer program. The regular updates and quick, efficient service I've experienced through the chat feature is fantastic. Keep up the great work and I look forward to many upgrades of 2018!

I love making a difference!!!!

Fantastic online database for Volunteer organisations, easy to use a breeze to navigate.

Thank you, Tony and company! You have been wonderful, and responsive to the needs of the volunteer community! I enjoy our partnership, and look forward to many more exciting years together! Cheers! Chad Carpenter Director of Operations & Events Washington Center for the Performing Arts

Amazing Product! They are always there to help!

This software is amazing! Although I have been using this software only for a short while, I am so impressed by the product and the customer service. There have been several updates since I started using this software and they continue to improve the functionality. Andy, thank you for your constant support and availability to explain the simple and complicated questions, it is very much appreciated! One of the best products I’ve ever used and some of the BEST people to work with!! THANK YOU.

This software is getting better and better! I remember using it back in V3 and the look-and-feel of that version. There is a huge difference between V3 and V4... I'm so amazed with all the functionalities in V4 and can't wait to see how the software evolves. The company is very responsive to suggestions and always happy to work with me/other users. Excellent customer service and I'm very happy that our organization chose Better Impact. Thanks as always for all the support the team provides - you all ROCK!

The best volunteering database on the market, full stop.

Better Impact is true to its promise of delivering ... ✓ Intuitive interface ✓ Knowledgeable and friendly support online or by phone ✓ Customized volunteer profiles and organization profiles ✓ Flexible scheduling with rules around who can do what ✓ Tracking and reporting on hours, outputs, feedback and more ✓ Individual and mass targeted communications ✓ Desktop and mobile online volunteer portals ✓ Professional data protection

Better Impact makes managing a large volunteer program so much easier and more efficient. We have a large volunteer program of around 500 volunteers in various roles, both on-site and in the community. From managing rosters (in various roles/departments), reporting on hours and tasks, keeping track of who is (and isn't) 'on the clock', communicating and engaging with volunteers - it covers everything. Volunteers can log into the system and manage their own rosters, log their hours and achievements and stay better engaged with your organisation. We recently added an additional "client" module to our system, allowing us to integrate our volunteer data with the partner organisations some of our volunteers visit. The software is tailor-made by people who are experienced in the volunteer management world and it shows. We love it :)

I work for a Non-Profit Hospice organization (also Palliative Care, Bereavement, and soon PACE) and Better Impact has greatly impacted our success as a Volunteer Department! The level of customizatinon is hard to beat! The flexibility of report runnings accomodates everything I need for my grant, Medicaid, NHPCO reports etc.The customer service is excellent. I love that they have a product suggestion forum - and they actually respond to it! One of my suggestions was recently implemented in the update. Very pleased with this database, it has greatly improved staff and volunteer happiness in our experience.