9/11 Letchmore Road, SG1 3JH, Stevenage, GB
Made everything so easy for us from start to finish. Obviously very emotional time and Austins were so professional throughout.
Sympathetic, efficient and caring
Very helpful staff and sympathetic towards all our family and friends. Useful information given to us to help us through our sad time
Couldn’t have asked for a better service for my mum, team at Austin’s were brilliant when things r hard to deal with
Professional at every point, at every moment.
Took all the stress away from us. Totally professional and gave us time to make our minds up. Excellent service.
From the start Austin’s were very caring and made the arrangements go smoothly with helpful information and kept us updated throughout. On the day of the funeral, they made me feel at ease and were very professional and caring. I would highly recommend them.
The whole process from start to finish was taken care of in a very kind and supportive, helpful way. The funeral was beautiful.. Gary and his team were so professional and caring of my uncle. I really felt how much they cared and would like to thank them so much. I really recommend this wonderful firm.
Excellent service from a well established Funeral Directors that has existed for as long as I have been alive. Nothing was too much trouble and everything was dealt with, with such dignity and compassion. Would highly recommend.
As a church warden I work with many funeral directors, but when it’s your own family that is a huge responsibility. Austins were amazing especially Sharon at the Hertford branch and Lee the conductor on the day. Their attention to detail was outstanding. Thank you all xx
Highly recommend nothing is too much trouble
A personal and caring service with attention to detail and super customer service.
Sympathetic and caring at all times . All aspects of a sad time were treated with the greatest respect and professionalism . Would have no qualms in recommending their Buntingford branch to anyone In a bereavement
Always our choice for all family funerals . Never have any issues always polite and very respectful. Claire sage is also excellent taking all the stress out of organising the order of service. Very professional service all round . Ian
Everything went so smoothly. A very slick and professional service. Everyone so polite and efficient.
I found everything was carried out with respect and thank Austin’s for providing an excellent service.
They handled it well
Austin's were a fantastic!, every part of the service from them from end-to-end was fantastic, communication was great and consistent (Half the time it seemed like it was only themselves out of all departments that have a part to play), were the only ones going over above and beyond. Would recommend to anyone.
June at the Welwyn Garden City branch was caring and organised and made sure all our requests were put in place. On the day, Gary and the team made sure everything went to plan and guided us through a difficult day. We were pleased that we hired Austin's and would recommend them to others.
Austin’s provided an excellent service to our family following the death of my late father. The whole process was handled with professionalism and empathy. The advice given and attention to detail was invaluable during such a difficult time and the funeral on the day went exactly as planned. Many thanks.
