2800 South Taylor Drive, 53081, Sheboygan, US
Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a property and casualty insurer that is recognized as a top regional insurance carrier. In business since 1925, we protect individuals, families, and businesses with innovative insurance products backed by world-class customer service. Operating in over 30 states, Acuity is trusted to protect over 125,000 businesses, including 300,000 commercial vehicles, and nearly 500,000 homes and vehicles. Acuity writes over $2 billion in premium through over 30,000 independent agents, manages over $6+ billion in assets, and is rated A+ by both A.M. Best and Standard & Poor's for financial strength. With 97% positive claims experience based on 2022 insured/claimant surveys, Acuity maintains a reputation for service excellence and innovative products. Consistently ranked as one of the best places to work in America, Acuity employs over 1,600 people. With a 4.4★ TrustPilot score, we're a partner our policyholders trust to protect what they love. We empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free. Our culture is built on the core values of developing and empowering people, acting with integrity, having fun, driving excellence, innovating, working as a team, having open communication, and respecting and trusting others. We offer a wide range of coverage for both personal and business needs! Personal Business Construction Trucking Manufacturing Retail
Acuity does a great job handling claims in a very timely manner. I haven't had a claim in a long time & hope I don't have any, but it's good to have such a responsive company!
Rates increased drastically for some reason compared to past years.
Your billing is inaccurate for my home and auto bundle and the price keeps going up and up even though I've had no claims, accidents or tickets and I drive far less than 200 miles per month in a car that is over almost 20 years old.
Acuity is always proactive with our insurance needs. Everyone we have dealt with, to include the annual auditors, have been super friendly and helpful.
So far we feel Acuity Insurance is a good company. We have had no issues with the company and our coverage but feel the cost of insurance for more "mature" people is too high. We have not had any claims and still I believe we are paying a lot for insurance coverage. Is there anything that can be done for senior-aged people with no claims? We absolutely love our agent, Cheri Stangeland, from First International Insurance in Fargo, ND. She is really watching out for us.
friendly, helpful and the best rates I could find
To expensive
Very nice people to deal with and easy only to check stuff out.
Your people
She was on time and completed the audit in a timely manner
competitive pricing, good service
No experiences or communications to report!
I've had this company for about 3 years. Their customer service has always been good when I need to call them. I had an employee back up into someone and they took care of everything.
Invoice payment process on the Acuity website is easy and very efficient. I was able to get done what I needed to get done without wasting time having to click on multiple points, etc.
Seems to be a good value without a lot of red tape
When I needed help using the insurance it was a very easy process. No problems and handled quickly.
they are there when i have a question or when i need them.
Your customer service people took care of my claim promptly and fairly. All my questions were answered in a fashion even I could understand. You definitely treat your customers the same way you would want to be treated. Rick
Their price is good
I haven't had an incident.
