877 Finchley road, NW11 8RR, LONDON,
Got exactly what i ordered and delivered when they said it would be. Have checked some of the boxes and everything seems ok. Found staff very helpful and only hiccup was they gave courier wrong house number. Good experience and would recommend. Steve from Hampshire BH25
I have had great customer service from Wood and Beyond. The wood flooring I wanted had sold out but the staff (Zofia) were fantastic in helping me find a great alternative. Sending me samples that arrived the next day.
Great service, nice no pressure sales team,
Amazing customer service and great prices. Very happy with my purchase
It is an absolute pleasure doing business with Roque Fernandes from Wood N’Beyond.Every query we had was answered within minutes from the email exchanges,service we received was impeccable and quite frankly I hope we do business with you for many years to come.
Diana was very helpful and professional to deal with. My enquiry involved an item for which delivery was too long for me to proceed and so she recommended similar products that satisfied my timeline and was very patient and helpful with my enquiries. A pleasure to speak to and she gave me confidence in my choices
Very helpful ladies on the phone gave good advice
Brilliant customer service on the phone, happy to take the time to advise, and also happy to revise the details of my order later once my builder has confirmed their requirements.
Great service reasonable prices
Really good quality flooring and reasonably priced too. I spoke to Sorina on the phone and it’s so helpful to be able to get straight through to someone who is really knowledgable about the product. The flooring I wanted was out of stock and she quickly suggested a few alternatives, one of which was perfect and I ordered with her over the phone. Very impressed.
Another remarkably pleasant experience dealing with ‘wood and beyond’. Knowledgeable, courteous - and prepared to bring my order forward as I’m going on holiday. Highly recommend both the quality of their product - my wooden flooring looks wonderful, and they are a pleasure to deal with. Ask for Roque!
Good service from Roque, hopefully, the flooring will be as good as their service.
Sorina Otel was extremely helpful with my order.
Great choices of styles and finishes. The team is there to help and give you good advises for the best solution for your home. As architect I have been in the showroom many times with the clients and also for my own property.
I am fitting a kitchen and needed flooring tiles quickly. Woodandbeyond had premium product at a very good price. Customer service was excellent, I was able to place an order online but follow up calls from showroom helped to expedite delivery! I would like to thank Roque and Cheuk for their help.
Very polite and very helpful. Roque Fernandes customer service. A+
Buying a new floor is very stressful. I have so many samples. Some free, some nominal sum. WoodnBeyond offer free samples. They have arrived by parcel delivery, well packed. Very pleased with their service.
Brilliant service and great price!
Great to find an accessible wood floor dealer, with loads of large displays so you can really see what your floor would look like. Great service from all of the staff, especially Andressa.
Thank you, Diana, for your brilliant service and help. Your exceptional assistance and dedication made a significant difference, ensuring everything went smoothly. Your professionalism and friendly approach were greatly appreciated. You went above and beyond to meet our needs, and for that, we are truly grateful. Thank you once again!