Company

Thecoachcompany.co.uk

83 Desord Way, Ashford, TW15 3AS, Middlesex, GB

About Thecoachcompany.co.uk

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Kerry Stuart 31 January 2024, 21:28

Great communication and planning with Dave at the Coach Company! Smart coach, arrived in plenty of time, clean and modern. Driver was smart, professional and kind, assisting with our luggage. A relaxing timely ride to the venue. thank you

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Naqash Shabbir 27 January 2024, 10:00

I know this company has a policy that they don’t compensate delayed flights but it can happen and it can happen multiple times. I was new to uk understanding its ways and came from so far to london to pickup my family. Their flight was delayed for which they charged me a double the amount even though they adjusted their schedule and was not disturbed and it was the same driver they still couldn’t favored it out. After that due to some storm in london the flight got more delayed and the company was just asking the driver to leave without us until they have charged another triple amount. I paid a really high amount for a 30 min drive. It was better to hire uber. I know most of this is in your policy but you really need to change this if someone is paying this much just give them a few hours with the car. One person told me that we can push the time forward without any cost then the next told me you have to pay another high amount because we have to book you a new driver then the third person told me that they adjusted their schedule and he is going to do the later job before you. I think you definitely shouldn’t have charged this much. No hard feelings though i just really want you to consider this policy of yours so people can get s bit comfortable

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Jay 25 January 2024, 18:47

Very good service, friendly staff and superb communication. Excellent driver on the day also

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Sam Fenton-Elstone 22 January 2024, 19:23

Recently, I had the pleasure of arranging transportation for our society's annual event through Evan Sheehan, and I couldn't be more satisfied with the experience. The booking process was a breeze – quick and efficient, without a single hiccup. Our driver was professional and courteous, and the coach provided was top-notch, both in terms of comfort and cleanliness. It was truly exceptional value for money. The entire experience was seamless, and it contributed greatly to the success of our event. Would highly recommend their services for any club or society looking for reliable group travel!

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Ms Zechmann 15 January 2024, 17:47

The coach trip was really great. The ride was smooth and the drivers got us to our destination and collected us on time

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Mr. C 08 January 2024, 17:04

Unfortunately well-and-truly scammed... We had problems with the Engine Warning Light System on our coach, stopping at the M40 services to switch drivers (unrelated). The new driver did not want to take on the additional risk following the crashing of his coach! It is clear the company have lied to get through several loop-holes rather than fulfil their contract, likely in part or in whole due to a lack of replacement I suspect! They left pensioners and the vulnerable abandoned at the M40 services in 2'degree weather and with no suitable replacements! Absolutely scandalous. As for myself I never got to where I planned to go and practically cried myself the entire way home! Costing more money no-one has on things that were already booked and arranged. Shame on you...

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Emma Tsolakides 02 January 2024, 23:02

The booking process was very straight forward. I received prompt responses from Peter Barnes, who handled my booking and was very friendly. My guests spoke very highly of Ian the driver who made the journey fun. Will definitely use again. Many thanks.

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Charlie 02 January 2024, 19:23

Kris was on time and prompt at responding. He was extremely patient while we herded our 70 passengers up and took us our destination with no issues. I will definitely be using the Coach Company for any future trips.

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Katie Peckham 02 January 2024, 18:09

Driver was on time, called me when he had arrived was very polite , couldnt have gone any smoother

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Muhammad Ismaa'eel 29 December 2023, 16:47

Best experience for any tourism and also for family very comfortable and exceptional service by driver - 16 seater executive is a must

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Franky 21 December 2023, 19:25

I contact Thecoachcompany with in regards to booking a coach with very little notices which they handed quickly and efficiently.

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SCOTT ELLIOTT 19 December 2023, 21:26

excellent communication throughout from start to finish, reminder texts and emails to ensure smooth trip. Driver was excellent , would highly recommend the coach company.

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Caroline 14 December 2023, 05:33

Very straightforward booking process and considerably cheaper than other quotes. A smooth process with very friendly and helpful driver. Coach was modern and clean and would definitely use the company again. Thanks!

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Consumer 13 December 2023, 04:52

Great communication and confirmation from Dave leading up to the event. Very nice clean minibus and friendly and attentive driver. Excellent service!

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Lorraine Brobby 12 December 2023, 20:35

Great communication. Constant updates and open lines of communication. Clean vehicle. Great service and lovely driver. Reasonable Price Also

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Tammy 12 December 2023, 00:35

Quick/easy/good value for money. I would definitely recommend the coach company. Peter was great and very helpful with my booking. I left it last minute to book transport for a work event but Peter had it all booked within a few minutes. The coach was modern/clean and our driver Tony was lovely. overall a great experience. Thank you

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Rosie Jones 09 December 2023, 18:10

The coaches were there on time for our event and we had plenty of communication before the event to make sure everything went smoothy and it did :)

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Helen Lewandowska 08 December 2023, 17:00

Punctual, comfortable coach, steady and good driving, helpful and supportive driver. Thank you.

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Fatih Orge 04 December 2023, 19:47

Best Service thanks

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Connie 04 December 2023, 18:43

I am the Transport Secretary for a university sports team. The Coach Company have saved me multiple times already this year, getting me last-minute coaches at great prices. Their communication is brilliant and they keep you in contact with the same person so you have a familiar voice to speak to. Would 100% recommend.