83 Desord Way, Ashford, TW15 3AS, Middlesex, GB
I spoke to an Irish man from Cork sorry I didn't get your name! Absolutely halstle free. I left it last minute and still were able to provide everything I needed. Thanks very much 💯 see you again!
We used the coach company for our corporate travels and they have never let us down so we glady recommend the company - one example of the service we received - we had our international leadership team visiting from the US and needed specific travel arrangement all whithin pretty small time frame and also quite a demanding and busy team of executive - we send all the details to the Coach Company and our specific request as time and location and they will plan the trip for you - they had to collect 6 poeple on an executive coach from london Heathrow, take them to the hotel in Ashford and next day travel to visist a warehouse in the north of the UK (Nottingham) - collect in the evening and drive them back to hotel in the evening and last day collect them from hotel and take them back to the airport. The flight was delayed by quite a few hours but the drivers waited and this was also communicated by the customer service team at the coach company to ourselves - buses were on time every day, clean and confortable and the driver really polite - all stars from us, we wouldnt think to use anyone else to look after our transport need.
The booking process was straightforward, Ray in operations helped us when we needed to change the times and Johnny our advisor was very helpful. I’d recommend this company .
Had a wonderful experience, couldn't be happier with the outcome. Driver was polite and friendly. Will definitely be using the company again :-)
I booked with the coach company and was the best service I have yet have used, The driver was helpful and friendly I will definitely be using again
I booked 4 coaches at different airports and terminals and all turned up on time and the drivers were where they said they would meet the passengers, easy process. Great customer service each time I called the main helpdesk, special mention to Adam and Priya who were super helpful. Would recommend and use again without hesitation.
Excellent coach, clean and tidy! Friendly driver who was very efficient and on time. Would definitely recommend!
Is it possible to do zero stars? The coach from Sheffield to London didn't show up so 40 people were left waiting in the cold. Terrible (non) service and atrocious communications.
Very professional, and extreamly fast sevice. Everything worked perfectly. The Irish man, Johnny Shaw is amazing! Hope is is well paid, he is a keeper!
Johnny from start to finish was a class act, made easy and was helpful throughout. Martin the driver also on time good chat and came earlier on request. Will be back cheers guys.
Excellent service as usual. This company is professional, helpful and accommodating. I have always found this company to ge out of its way to get me exactly what I need. The best
Very helpful, friendly and knowledgeable staff. Communication was excellent, update provided on time, happy to accommodate all our needs.
We had a great experience booking and travelling with thecoach. Johnny has made our experience a walk in the park. Highly recommend.
Very friendly and polite sales team. Helped out with the requirements we needed for our travel arrangements. Travel experience was very good. Quality and clean vehicles used and drivers were very helpful.
Appalling. The coach never turned up, leaving us stranded in London at midnight after what should have been the night of our lives. We had to get emergency black cabs and Ubers the two hour journey home at great extra cost. TCC never apologised and refused to reimburse us for the extra cost of the taxis. I will never use this company again.
Great service from Warren. Friendly dirivers. Super comfy coach and usb plugs. On time and great all round
Absolute joke. One lie after another. I had important embassy delegates booked for a trip from Manchester to London via a 3 hour stay in Nottingham. After paying for an executive coach they tried fobbing me off with a 10 year old coach. The correctly appointed coach then took the clients to Nottingham and dumped the their luggage road side for them to drag their bags around the uni campus. The ops team then told me that there was a problem with the coach and that’s why it had to go back and another was appointed which got there fine but by this time a huge security alert in the clients country had been sparked because for embassy delegates a change of vehicle and driver was not acceptable. When I looked in to the matter it was clear I had been lied to as the 1st coach operator told me that they were only contracted to drop in Nottingham and the 2nd driver told me he was appointed 3 days ago for the London trip. What’s more annoying is the ops team made it sound like they are doing me a favour by quickly finding an Exec coach to do the 2nd leg. They also initially lied and said that coach 1 was waiting with the luggage and that it would transfer all to coach 2 when it arrives. My advice is stay clear they don’t care. They don’t need to as they are all sat in Thailand too far away to be bothered
I booked a coach for 32 individuals for a Church trip to Newbold College. Johnny was my travel agent and he ensured all our necessary requests for the travel package were noted through follow up calls and emails. We were assigned Khuram as our driver for both legs of our Sabbath April 1st journey, he was punctual, patient and polite for the entire journey. His driver and navigational skills were incredible as such our journey was smooth, without hassle and timely.
It was a great experience with the team work and excellent service. Driver on time and professional. All information was given accurately. Excellent service 👏 👍 👌
We had a 53 seater booked for the Papa John's final at Wembley leaving at 5 am Sunday morning. At 3 pm Saturday afternoon we were told our coach back to Plymouth was cancelled and they could only take us one way. Everyone was left in limbo and had to make last minute plans to get to London and park. Totally unacceptable and unprofessional. Will never use this company in the future .