Building E, Prime Point, Dandy Bank Road, Pensnett Estate, DY6 7TD, Kingswinford, GB
The best thing I've had installed in my house. Much better than stair lifts as I can shift heavy items like my vacuum cleaner, loaded suitcases, boxes, and even heavy coats easily, as well as me or my guests !
it is not obtrusive. in my corridor I have just have 2 slim pillars. and in the room above, when the lift is down, the carpet replaces itself and I can walk over the top of the lift. We chose it because it does not look clinical. A smart looking lift. Some people came to look at it, and the older mother, for whom it was intended, she did not fancy having a lift but after she had seen mine, she was delighted with it.
The lift has been invaluable for my wife in her wheelchair. We had this installed 4 years ago and it has worked perfectly over that time and has had an annual service but no repairs needed. The lift has given my wife access to the upstairs bedroom and en suite bathroom . We are both very happy with it.
Another excellent visit by Peter to check all working correctly and left in full working order again. Needed some attention which was attended to. Full precautions observed and PPE worn in connection with Coronavirus. Fully deserving of a five star rating - thank you. LGL Alford.
Everything went according toplan. The building work was done quickly, the lift installed and it worked well from day one. The installation of the lift has meant that we could stay in the house we have lived in for 55 years, and in which we wanted to remain. Wehave just had the lift serviced and a return visit is to bemade to deal with a slight problem which occurred during the service. Subject to that we are more than satisfied.
We and our dogs love our Stiltz lift. Our Jack Russel has bad arthritis now and so really appreciates being sent up and down on his own between Kitchen dining/living room at garden level and first floor sitting room, cinema room, bedrooms etc. Our Beagle loves to ride in it too. Glad to say that neither me or husband need the lift (yet) but feel future proofed and use it when very tired or carrying heavy loads, moving furniture and doing laundry etc. It is great for our visitors who can't do stairs. It is adored by our youngest generation too who love just to ride up and down in it - usually joined by the dogs - this drives my husband mad but he manages to mostly blind-eye such enjoyment of our lovely Stiltz Lift
Would highly recommend this company and their lifts. I have had a lift for over 4 years without any problems. I have it serviced each year and their customer service is excellent.
Without the help of my Stiltz lift I would not be able to use the upper part of my house without extreme pain and difficulty! I thank you every time I use it! Mrs. M Holley
I am delighted with my lift. I have an awkward house and it is invaluable. I had hoped that I could have coaxed my dog to come into it too but she refuses and howls!!! I have no complaint about the actual lift but I would like if there could be a regular service without having to call with perhaps a slight/minor fault which needs to be repaired. Margaret Bowen
Had mine installed for nearly 3 years now. The installation went well and the lift is very neat & pleasing on the eye. Meant that I can live in a house. Be lost without it.
A reasonably priced product, works well gives us what we need allowing us to stay in our existing home. Of. Late the customer care aspect has improved making it a more friendly and reliable.
I wish I could give Stiltz a 5 star rating, because I believe their lift is a brilliant concept, and have been very satisfied with it. However, there are some issues in design which the management are reluctant and very slow to face. There is a problem with the safety curtain as mentioned in other reviews, and there has been a bit of a "botched" job here as a remedy. the internal door handle is now by my knees. Their CEO referred the problem to their Head of Engineering twenty one months ago, but so far the silence from him is deafening. One major omission is the lack of instruction within the lift, again something referred to amongst other reviews. Many buttons and lights, but, without the instruction manual to hand, all pretty useless to the one entrapped. I have pasted a copy of the warning light page above the panel within the lift. I have also taped an obsolete Credit Card, in case of emergency with instructions, close to the door latch inside the lift. These are all things an efficient Management would have corrected for their customers many months ago. Finally two more minor matters: on installation, certain parts were delivered incorrectly, and it took six months to complete. I reported minor cracks appearing at the top of the perspex interior some three months ago. I have heard nothing from the company. Wake up Mr Lord, I believe you have an excellent product spoiled by lousy Customer Relations.
Unobtrusive, when parked upstairs, visitors do not realise there is a lift in the hall. Simple to operate and no prolems after 3 years service
Happy, thanks for four and a bit of no stairs, a life safer for us
My house is a mediaeval Hall House extended in the 17th Century. It has many small rooms with low ceilings, Only Stiltz were prepared to quote for installation and the only feasible place was in a staircase. This was very difficult as there was only 2m headroom and it meant breaking into the roof space and cutting through rafters and joists. It took a few attempts to complete installation but the team never gave up and I now have a perfect installation hidden behind a door in my study and rising into my bedroom. The lift is quite small but adequate for my Labrador, who loves the lift, to accompany me. It works well and is quiet, and does not hide my beautiful timber frame as it is transparent.
The surveyor is very experienced and clever at assessing and establishing the best construction position in which to install the lift The construction work was properly planned and supervised and executed by experienced work force including alterations to the lift cab to suit the ceiling head room where necessary. Also Furniture was moved as necessary and carpet and flooring carefully cut and fitted around opening and on top of lift cab New electrical installation and alterations to existing properly executed and wall and ceiling plastering and finishes made good around opening .The installation was surprising quickly executed and cleaned up during and after
The through floor lift fits neatly into the house and was quickly and neatly installed. It has been reliable and has enabled us to live a 'normal' home life using the first and ground floors. A stairlift would not have done so.
This lift allows us to live in our house without bringing a bedroom downstairs. We couldn't live here without it. The beauty is that it is discreet and doesn't make the house look or feel like a hospital.
I have exclaimed to visitors that the purchase and installation of our Stilz lift was among the very best investments that I have ever made. It transformed our lives as my wife who is disabled is now much more independent as she simply uses the lift to come from her bedroom to her little sitting room and her chair and return in the evenings without the struggle of stairs, a stair lift chair (so unsightly) or other physical assistance.
Great help . Couldn't live without it. Brilliant invention.
