Company Details

Friendly and professional service, would recommend to anyone looking to buy a car. Overall an excellent experience.

Don't have a bad word to say. Service, sales teams were very helpful and informative and were very friendly. Would recommend to anybody

I purchased a Fiesta Bumper Protector from Jennings Ford Parts, it arrived via CityLink promptly, packaged safely. The product was as described although the instructions were all in German. Thank you.

We dealt with Robert who was very friendly and polite from the start. We told him we had seen an advert regarding a Fiesta and he explained to us that he would try his best to get us one as they were hard to find. We had complete faith in him and knew that he would do his best to fulfill our order. We got a phone call a few days later saying that the car had been located and would be with us the following week. We were over the moon. We also dealt with Peter regarding the finance and again he was friendly and poilte, explaining everything in non complicated terms. When we went to collect the car Robert went through everything with us explaining what buttons and switches were for. We drove away happy and confident with our new car. We would definitely recommend Jennings and Robert to friends and family and would definitely deal with both again. Thank you for making our car buying experience easy and trouble free.

Very please with the price and the service that was given would recommend to other friends

Initial sales service from Mazda fantastic. Free warranty, new tyres, and other daft things all taken care of. Car has been in 5 times for warranty work in 6 months, 4 of those for same issue. Admittedly not their fault, cars have problems. But it is very annoying to go and collect car after work completed, walk straight back in to tell them it's still broken and then have to wait another ten days! Doesn't help that woman on service desk is also awful at dealing with complaints and offering solutions. Wouldn't recommend to anyone.

Web site well worth a visit if you sre thinking of buying any ford accessories, competitive prices and quick delivery.

Extremely helpfull salesman. He couldn't do enough for me. He explained everything to me and I ended up with my dream car.i wanted extras put on the car, there was not one available with what I wanted so one was built to my specifications. Waited another week or so but got exactly what I wanted. First class service.would highly recommend.

I went to Jennings ford looking for a certain car, only to be told it was only available in red. After a little chat and a few phone calls a top bloke had managed to get me a dark blue fiesta. I got the car I wanted, in the colour I wanted, for the price I wanted. Couldn't ask for anymore !

I bought a Mazda 2 from Jennings Mazda a few months ago and one of the conditions of sale was that one of the tyres with a big chunk of rubber missing out of the side of it would be changed as it was dangerous. Fortunately when I got the car home I checked underneath it and found that all that Jennings Mazda had done was to turn the tyre around and hide the damaged side of the tyre from me. After a long phone call and an inspection of the tyre (because they didn't believe me) Jennings agreed to replace the dangerous tyre as it should have been done as one of the conditions of sale. I have since had further problems with Jennings Mazda when I needed warranty work carrying on my car. My car failed its 1st MOT because it needed the work and when I contacted Jennings about it they said I should bring it in for them to look and see if they would carry out the work under the warranty. This was fair enough but I was then told if they agreed to carry out the work it would cost me nothing but if they didn't agree to carry out the work (even though it was serious enough to cause an MOT fail) I would have to pay an £83 inspection fee!!! On top of this £83 I would also have to fund the cost of the repair myself. I decided it was not worth the risk of being faced with the massive cost of both the repair and the £83 so opted to have the work carried out at a garage that I actually trust elsewhere. If you have a choice do not use this garage.

I have recently purchased a new fiesta from Jennings, I have never bought a vehicle before and had heard that it was a stressful process...I went to Jennings with a vague idea of what vehicle I would like with payments that I could match, one week later I am now driving around in a 14 plate fiesta delighted with my purchase! I would advise purchasing a vehicle from Jennings to absolutely anyone!!

It was a rare pleasure to do business with Jennings.Changing car can be a stressful experience but it wasn't in this instance. Ian McCluskey was friendly,helpful and professional in helping me to choose the right used car and making sure it was up to the required standard. I would have no hesitation in recommending this Ford dealership.

Deal offered was good. Just small details that need refining. No test drive was offered. Finance details were confusing. A cup of coffee offered would have been nice.

I went to Jennings at Dunston, Tyne & Wear. I am speaking on behalf of my mam as she is disabled and was picking up her mobility car. Paul who seen to us was very helpful, friendly and at all times caring. My dad and I were shown around the new car and Paul helped us set things up and dealt with any queries we had. I would certainly recommend you go to Jennings. This is always something I worry about when I go any where with my parents as some people see their disability and not them as a person. I must say Paul is an asset to Jennings and I hope he remains with Jennings when they come to renew their car in 3 years. Thank you again. Claire - on behalf of Lillias Morris

We have just bought our second new car from Jennings, Stockton. We are completely happy with the service and felt that we got a good deal. Everything was fully explained to us by Alan Platten who was very professional in his approach without applying any sales pressure. We would certainly recommend this garage to friends.

Fantastic Service, Fantastic People, caring and the most helpful I have ever come across.

I bought a used Mazda 2 for a good price and it was delivered in nearly mint condition. The guys at Jennings fully serviced and MOT'd the car before I took ownership and they sorted my tax out for me to so I have a whole year before I need to pay for anything extra! The service was great, the sales guy kept me informed as to what was happening, delivered on time without any hassle and did not pressure me into anything. Totally pain free car buying!

I went to enquire about the new mazda 3 and from the start i felt that it was going to be a great experience .The salesman martin was very happy to show me round the range and i was so impressed about him knowing about the range in full .After the test drive i was so impressed with the car i placed an order for a 3 sport.I have now had the car for two weeks now and its fantastic . Everyone at jennings mazda was so friendly i would highly recommend them to anyone

I have previously bought a mazda 6 from jennings mazda and i am amazing at the serviced provided by a motor company. there was no pressure selling and the salesman was very helpful and always there to anwser any of my questions. would reccomend jennings to anyone

I went looking to buy a smaller car, your sales person was friendly and courteous but not in my face like so many can be. He also took the time to explain things in enough detail. I didn't feel like he was trying to get me to spend above my budget and he actually listened. That was a refreshing change! This resulted in me making an informed decision and I bought a new car in my budget at a garage where I felt like I had exceptional service. So much so that I would have no hesitation in recommending them to others. Well done Jennings and of course thank you to Graham.