Cargo Fleet Lane, TS3 8AX, Middlesbrough,
Go to Jennings Motor Group - Ford, Kia, Mazda, Seat dealer for more information on Jennings Motor Group new and used car dealer with dealerships all across the north east including Newcastle, Middlesbrough, South shields, Gateshead, Sunderland, Stockton and Durham.
We wanted a 1600 SMax Deisel. All other Ford garages said they only had a 2ltr to test drive., end of story. At Jennings Ford sales executive, Paul Pellegrino , took a few days, but went out of his way to get a car for us to test drive. Excellent service. Did what he said he would do and always kept us up-to-date with the transaction.
Total shambles service wise from start to finish. Apparently no management based on site to resolve issues. Every time I had contact with sales/service I encountered massive incompetence even to the point of me telling salesman the features of the model he had just sold me!! Service department blatantly blaming salesman for errors and vice-versa. Avoid this dealership at all costs - I wish I had.
Paul Pellegrino (Jennings Dunston) was very easy to talk to and had a very professional manner and guided us faultlessly through what turned out to be quite a complicated process in obtaining a Motability vehicle for our daughter. He identified many of the problems which we would encounter which allowed us deal with these matters early in the process and thus save a considerable amount of time and anxiety. He liased with a number of agencies throughout on our behalf, continually keeping us up to date and provided a seamless service from the day we entered the showroom up to the delivery of the vehicle. We feel that having a dedicated Motability expert rather than a general salesman who has been on a course (as we found in other garages) proved to be greatly beneficial in what can be quite a long and daunting process, as it was in our daughter's case. We would have no hesitation in recommending anyone who requires a Motability vehicle to contact Paul at Jennings Ford, Dunston.
Excellent range and.knowledgeable sale man Craig.farrow great follow up courtesy calls aswell
I was extremely pleased with the service I received from the very first day of buying my car to actually collecting it and even the after sale service has been excellent! Thank you Ford - I'm loving my new FIESTA!!!!
Good prices and a speedy delivery service.
The salesman was friendly, polite and answered all the questions I had. Everything was made very simple and easy. A great experience overall.
very good very nice very trustfull very professional very polite
A fantastic service from start to finish, I am always a bit cautious when putting my details onto a website. However I received a call from Dane within 20 minutes of entering my details and from that point to the day my new Ibiza Toca Sport was on my drive the service has been great. I would highly recommend Jennings Seat to all my friends and family!!!!!!!
Love my new car, the service was easy no presure simple. Best way to buy a car I will recomend to EVERYONE great deal thanks guys.
I would recommend Jennings Ford.
Straight forward, spoke plain English and very friendly
Couldn't have receivedbetter customer service. Jennings Stockton pulled out all the stops and went that extra mile. Really appreciated.
great service great deal coffee rubbish
I have been buying cars for many years at Jennings. I have always found them to be most helpful and very knowledgeable about Ford cars. I always deal with salesman Paul Pellegrino, he has always been most helpful and courteous.
From meeting the salesman to completing the purchase of the car and it's takeover I had no problems whatsoever and can thoroughly recommend Jennings KIA Washington.
Expected to be put under pressure but it seemed to flow along and service was good, Coffee a bit late was the only complaint of a good experience
I was very satisfied with the customer service at Jennings. There was no pressure placed on me and I felt relaxed throughout the transaction. I would particularly like to thank Craige for his guidance and advice during this purchase.
Sales staff were great, very relaxed and approachable. Cars were all well maintained and the showroom looked very polished and new. Hospitality was perfect and test drive was no fuss.
Like the cars and the salesmen once you get to the desk. I know that customers need some time and there are only a finite number of salesman that can be in the showroom at any one time - but when I went to close the deal I had to literally wait one hour on a precious Saturday morning - that can't be right.
