Company

WightFibre

Communications House, 56 Love Ln, PO31 7EU, Cowes, GB

About WightFibre

Broadband that works - Guaranteed! Full-fibre, ultrafast and future-proof. Island staff, Island call centres, Island engineers. Because We Care. Since 2001, WightFibre has owned and operated its own telecommunications infrastructure entirely independently of BT Openreach. WightFibre provides phone, tv and broadband services to homes and businesses on the Isle of Wight. Only WightFibre is committed to building a full-fibre broadband network across the Island. The WightFibre Gigabit Island Project will see full-fibre broadband deployed to over 70,000 homes and businesses across the Island by 2024. Ultimately the project will see over 80,000 homes connected to our network.

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Mr Mee 14 December 2023, 23:45

The day of fitting went without a problem and the engineer was very informative and explained everything in deatail.

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Anthony Roper 14 December 2023, 23:44

First class service and super fast internet

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Sir Brian 14 December 2023, 23:42

Wightfibre have been extremely helpful and always courteous never failing to provide the service advertised

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steve brett 14 December 2023, 23:42

a very honest and reliable company had Internet fitted in September have had one issue and they were great came out on the same day and got us back online and reallly happy with the speed they provide everything runs in the house without lagging now highly recommended wight fibre

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Mo 14 December 2023, 23:40

Have had a few problems but can't fault the outcome and speed in which these have been resolved. The broadband and phone line are as expected.Overall, I am very happy with speed and customer service

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Sarah Williams 14 December 2023, 23:37

Wightfibre are the best amazing signal good for family's as you can use the app to cut Internet at bed time great download speed highly recommend

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Martin 14 December 2023, 23:34

Transferring over to Wightfibre was very easy and the engineer was friendly and helpful. Recently called the customer services team to move my payment date and this was done without a fuss. Very pleased with the service so far.

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Consumer 14 December 2023, 23:33

Lightening fast wifi. Wipes the floor with BT. My son loves playing his Xbox and the TV loads up instantly. Installation was quick and easy and the app is great. Nice to be able to support an Island business too!

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Ellie 14 December 2023, 23:33

I had WightFibre installed in summer of this year and my experience has been amazing. Having it installed took less time than advised which was great and since then whenever I’ve had a problem, the team have been most helpful. The internet connection is great and cheaper than our previous provider. I would definitely recommend.

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Mitch James 14 December 2023, 23:33

Very fast , great for the whole house . Came with boosters for the whole house which work really well

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Jonathan Gilbey 14 December 2023, 23:31

Good product and value for money, the only thing I would say is that the instalation outside could be a bit tidier with the wire and box. I am very pleased with the speed I now have.

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Amelia Williams 14 December 2023, 23:29

Great service, very efficient and good customer service.

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James Berryman 14 December 2023, 23:28

I recently joined WightFibre after leaving my previous supplier, WightFibre were so easy to sign up with and the customer service is exceptional. It did not take long at all to get us connected and nothing was too much hassle. The Internet has been brilliant and much better than any other provider I've used before, I can't fault this company. I would recommend them to everyone.

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Hayden Shears 14 December 2023, 23:27

Very easy setup with WightFibre, very friendly customer service and if any questions were asked, they were always answered in a professional manner. Service is as described and I always get the speed I pay for! 5/5 for me

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Sharon Davies 14 December 2023, 23:27

Reliable service and good speeds. Always quick to answer the phone when there are any problems. Staff are friendly and knowledgable

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Megan 14 December 2023, 23:25

Great service!

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Ryan Booker 10 December 2023, 01:13

Not even a customer… (yet) spoke with door sales person for around 5 mins or so. Which were helpful and as I mentioned I will be switching over next year, not right now they then left in huff mentioning “I’m not really here for free marketing”… now I’m considering potentially not to even make the switch at all tbh.

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David Pierce 02 December 2023, 14:55

A very professional job with the switch m

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Paul Vining 01 December 2023, 20:00

Worse than useless. Turned up to install then told me they couldn’t as the cable had not even been laid. Promised a dongle to get me connected but then told me they could not supply this address despite next door being connected. Lied to on multiple occasions.

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MRS CHRIS 30 November 2023, 19:55

My new connection to WightFibre has just been carried out. The technicians were excellent, explaining clearly exactly what they were doing. They also reset my mobile, computer and television to WightFibre and everything is working fine. I now have faster connectivity at £12 cheaper a month provided by a local company employing local people. I couldn’t be happier.