Communications House, 56 Love Ln, PO31 7EU, Cowes, GB
Broadband that works - Guaranteed! Full-fibre, ultrafast and future-proof. Island staff, Island call centres, Island engineers. Because We Care. Since 2001, WightFibre has owned and operated its own telecommunications infrastructure entirely independently of BT Openreach. WightFibre provides phone, tv and broadband services to homes and businesses on the Isle of Wight. Only WightFibre is committed to building a full-fibre broadband network across the Island. The WightFibre Gigabit Island Project will see full-fibre broadband deployed to over 70,000 homes and businesses across the Island by 2024. Ultimately the project will see over 80,000 homes connected to our network.
We were extremely pleased to be able to swap to WightFibre. The whole process was simple and our wi fi has been perfect
Great friendly customer services support
The connection worked all the time. Wightfibre is easy to contact - that's a nice change comparing to other operators.
Transfer our broadband and phone from Sky was so easy, and went without a hitch. Everybody we dealt with were really friendly and kept us informed. From the sales lady to the guys who did the install, they could not have been more helpful. The icing on the cake is that it is cheaper than Sky and we were able to keep our sky email address.
Professional, quick and reliable service
So easy and so helpful, great speeds too.
Excellent customer service. Did everything they said, lots of communication.
The broadband that I have is working well and was installed quickly and efficiently by two polite young men.
A trouble free change over from my previous supplier, great communication through the whole process, but best of all you can ring up and talk to a human being straight away. THAT is how it should be done. Well done WightFibre
On the plus side Strong signal of over 100 in the living room where the router is located. The staff are friendly and helpful The service I receive is adequate for my needs—--Streaming TV and using tablets and Chromebook On the minus side Made a bit of a mess pointing up where they laid the cable. Some parts of the bungalow signal not that good even after paying extra for a booster,
Quick install. Excellent connection and speed. Great customer service.
Reliable and quality service performed well . Phone support also used and minor issues resolved in a timely manner . Would happily recommend . Minor issue about who was to cancel existing phone contract led to delays with existing providers but resolved when raised .
Great customer service, love a local company. They’re fab .
Great service and good speed on internet, had a technician around a week or so after fitting as got a few niggles but all sorted that day and very helpful. So far so good and very happy with service
Setting up wight fiber was do easy. Got in touch with the office Arrangements were made to install it. They turned up at Arranged time 30 mins later all done. No problems with the broadband un like my previous supplier
Have been with wightfibre for about 6 months now and have not had any problems with anything. I have a constant and fast broadband and have control of my kids electronics to set timeouts and block ads and certain content. Really happy so far with their service.
Once installed it has worked at the advertised speed and without interruption.
The internet is great ,but they sent 2 young boys to fit and they put the wire thru the hedge then charged me to have it repaired after cutting thru it
Can not fault the service so far
Very good company to be with great service and most of all they are a local for the Island
