Company Details

I was recently with sky broadband and tv . Both the TV service and broadband were dismal. Broadband was slow and intermittent throughout the house....telly was hopeless. Broadband with wightfibre has been a vast improvement - quick and reliable. I am very happy

WightFibre does exactly what it says on the tin, it’s fast and reliable and the customer service is island based, well done

The men turned up on time even on a Sunday Took a couple of hours ,no mess And even set my tv up after . Well pleased . And the speed is amazing even on a low set. Wished I'd done it soon would have saved £££££££££ Farewell EE and BT

Helpful, considerate, efficient!!

My 300mb download monthly package has never risen above 100mb but I am paying for 300mb? Your network is broken I think

Whole experience from installation set up to live was good and recommended

100%very good no problems fast working

Great service from the Wight Fibre team. Quick, professional and tidy. Wight Fibre has been fast and buffer -free 👍🏻

Everything is working well, and I have had a small problem with my phone, which was rectified very quickly. Thank You.

I recently moved from a previous address, I had to wait months for a connection for fibre. I was told it’s such an easy job having fibre fitted from just outside the flat.(NOT) Wight Fibre caused delays and excuses and costing me money for time off work. We are now waiting for a third connection appointment at my new address, they have now given us a dongle to use as we still don’t have fibre broadband. I can’t recommend Wight Fibre as a company because they never keep promises which include callbacks or appointments . If they know a NEW customer could be let down because of any faults which could occur they should immediately have the courtesy to carry an emergency dongle as a backup service for all customers. In my opinion I feel letdown, but persist in having the new fibre fitted. I’m sure if I’m not given the service in the future Wight Fibre WILL be given the boot.

So far, so good! I'm not a massive fan of their 'hub' - very limited functionality, less than say a basic home router from 15 years ago? Doesn't matter to me, I use my own kit. It is annoying though to still have to have it connected and on my network, but I need landline functionality, so no choice it seems. Minor kit gripe aside, I appreciate they're appealing to the masses and I accept that sometimes the lesser-user has the tendency to become overwhelmed with advanced network functionality of provide said hub :-) And lets not forget, this is the Isle of Wight after all...

We are really pleased with our Wightfibre package and Glenn the engineer was very knowledgable and helpful. Would definitely recommend Wightfibre

First clasd service from start to finish Make BT look rubbish

installation went smoothly- minor problem I had with my TV sorted over the phone with an offer of coming over as operator lived nearby- very happy

Engineers came on time, were very neat and tidy. Everything was explained to us and phone calls to Wight Fibre were answered quickly and query answered straight away.

Hassle free installation - very good price compared to broadband speed given. Brilliant customer service

Simple to understand the contract, Also able to speak to someone locally and month by month contract.

Second house to have Wightfibre installed. Engineers couldn’t be more helpful and knowledgeable. The service is exceptional in todays world!

Just good old fashioned customer care.

Staff were very helpful and knowledgeable. Connected the new system without any disruption in what is a very busy club. Excellent service.