Company Details

The team were very good and helpful, they cleaned up any mess, made sure it was all up and running before leaving.

A couple of minor problems at the start, but after a quick phone call, they were quickly resolved. All good since and the people were very easy to talk with.

The installation team arrived on time. They carried out the works quickly and efficiently. And we're clean and tidy throughout. Everything was explained during the visit and set up was all explained.

Using a island commodity

Efficiently carried out with the timescale discussed when placing the order. Very satisfied and it is working well.

WightFibre installed our super fast broadband as arranged with minimal disruption. The service since has been superb, my son in law who works in IT says it is the best fibre broadband he’s seen anywhere, way superior to anything BT offers. I only wish WightFibre installed on the mainland.

Install was very poor leaving cable vulnerable and only 2 weeks after install getting cut. I was impressed with the rapid deployment of a team to fix the problem who on seeing the install completely redid all the original work.

Very quick, and polite installing my new phone line.

The company understood that my sister has learning disabilities but made sure that she was happy and all set up to go with her new broadband and being able to watch her favourite channel Netflix.

Good customers service and the WiFi very good signal

After 2 months waiting for the Wight fibre to be brought down to our end of the road, it was quickly done and straight away had internet. The problem was that 4 houses down the end of the road weren’t originally hooked up to Wight fibre when the roads were being dug up. Despite the delay, I’m very happy with the service. Customer service was great and kept me up to date with progress and even on the day of installation they rang a couple of times to explain what they were doing.

Excellent signal and did what they said they would do.

Good communications, trouble free installation, easy to talk to someone when needed.

Good service and understanding telephone operators. Swift resolving problems

Great customer service, when I have had issues which has only been twice my calls were answered quickly and first issue fixed over the phone second problem sorted the next day. Can’t fault them

Ours wasn't a straightforward installation. We needed to link up with Sky, BT and numerous networked computers and devices spread throughout the property. The expertise and coordination within the Wightfibre team was first class. There were technical and installation problems to solve but they patiently worked through them and we got a first class result. Particular useful was the advice provided to ensure that I understood the set up to enable me to resolve some connection issues myself after the installation. Highly recommended!

The connection when I first joined in was brilliant, so fast but came to 2nd month it was slow, that I had to stop a video while watching and affected my work as well as I'm working from home. Hopefully the speed can be as fast as 1st time we joined im

Very efficient and friendly install team. The guys completed the work in good time with the minimum of disturbance to the fabric of the house. Once complete and after an overview of my package from the lead installer a speed check was conducted and exceeded the base figure by 20Mb. Since then the system has worked without issue. In conclusion, very happy with Wight Fibre as my internet provider.

changing provider was seamless and works carried out with little fuss by pleasant and courteous staff

Great broadband