Communications House, 56 Love Ln, PO31 7EU, Cowes, GB
Broadband that works - Guaranteed! Full-fibre, ultrafast and future-proof. Island staff, Island call centres, Island engineers. Because We Care. Since 2001, WightFibre has owned and operated its own telecommunications infrastructure entirely independently of BT Openreach. WightFibre provides phone, tv and broadband services to homes and businesses on the Isle of Wight. Only WightFibre is committed to building a full-fibre broadband network across the Island. The WightFibre Gigabit Island Project will see full-fibre broadband deployed to over 70,000 homes and businesses across the Island by 2024. Ultimately the project will see over 80,000 homes connected to our network.
Great speed after having mobile broadband for a long time. Installation went really smoothly. Cant fault the service so far and I've had it a few months now. Even the price is good, far cheaper than the main suppliers. Would recommend
This company is doing everything well.
I really like and appreciate the fact that WightFibre are totally island based. Their customer service is excellent. I had Wightfibre for about 10 years before we moved. Unfortunately, it wasn't immediately available in our new home, but going on previous experience, I waited until I could become a customer. I am not disappointed, and glad to be back with a company who cares.
After initial teething problems, happy with Broadband and telephone. The response to problems were sorted extremely quickly. Not sure about TV as I don't watch too much.
So much better than my previous supplier of phone and broadband and it is so reliable. Customer services are great to speak to rather than directing you to a robot!! Also the price is excellent, never let your standards and service slip!!
No interruptions on our internet
Trouble free Internet connection! Unlike BT.
Engineer arrived within agreed time slot, installation was completed efficiently and use was explained clearly. Since installation has worked without problem.
Very responsive when we had some teething issues
Where do i begin?Amazing service,quick installation,fantastic customer service and good fast Internet.Nothing but great things about wight fibre
Did what was asked ,when it was asked ,and with courtesy and professionalism .
You solved an installation issue with the best option possible which will be able to be modified when a fence is installed. The router and speed are reliable and so far no problems. Thank you.
Very polite & accommodating guys. Initially had a couple of problems that were quickly resolved. Excellent local customer service, quick response and able to speak to a real person rather than a robot.
Quick. Simple. Talk to human. No fuss.
We continue to get what we paid for, no buffering just good signals. Thank you
Brilliant service & nice people
Everything. And the Driveway has been damaged by your engineers.
Everything about WightFibre from ordering to installation and fantastic local customer service is 10/10. Great speeds for a great price. Have always recommended WightFibre to friends.
The installation was very efficient and everything was explained well. But we have had problems with our landline phone (now hopefully resolved) but also the wifi is intermittent in parts of the home which is frustrating and disappointing. Telephone customer service is easily accessible and helpful, although we would appreciate an engineer to visit to advise on wifi issue.
Very efficient service. Great to get uninterrupted programmes on all channels and even better that you can actually talk to a person if you have a query. So pleased I swapped over from my previous supplier.
